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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.6
441 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 441 reviews

March 18, 2025

Brandon Trierweiler was the salesman and he answered my questions. it was a pleasant experience and he made sure to follow up after my purchase. More

by RAWMAEMIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for choosing Russ Darrow Mazda of Madison! Please let Brandon or our team know if we can be of any more assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 16, 2025

So good at explaining what service needs to done. Love it that I can see work being done on my car More

by TPTHRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Cathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

March 14, 2025

Andrew was great! The warranty repair was fast and great customer service at the Russ Darrow dealership! More

by MIKEHELLENBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Russ Darrow Mazda of Madison responded

Mike, Thank you for taking the time to share your thoughts on working with Andrew and our team. We're glad to hear we delivered such a great experience! Nick Zinniel nicholas.zinniel@russdarrow.com

March 12, 2025

I enjoy working with Josh, he's very professional and courteous. Thanks for your help. More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Russ Darrow Mazda of Madison responded

Tony, It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

I was just in for oil change. They got it very fast. They went the extra mile to wash my car too. More

by BETH.WIEBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Beth, and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

Everything went smoothly. Ethan let me know of a couple services my car was overdue for and an upcoming service. Was very helpful. More

by ALICIA.BEHLING86
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Her
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Mar 11, 2025 -

Russ Darrow Mazda of Madison responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

Service department is very helpful and great to work with. Dealership is clean and has a comfortable waiting area. Leah was professional and kept us informed. More

by NADAZEIMET49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Leah and the team. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

We want to thank Russ Darrow Mazda for the loaner vehicle. It helped get us to our medical appointments. More

by MAGGIE.GILCHRIST58
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Russ Darrow Mazda of Madison responded

Maggie, it's great to hear that we were able to help you out! We are so glad that you were able to get your car serviced and make it to your medical appointments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

March 06, 2025

Fast and efficient . Service ce will h a smile. Work done in a timely manner More

by TR1XIE628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

March 05, 2025

Great customer service. Loved that they washed my car after service. Will come back for service. More

by danny.frey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Russ Darrow Mazda of Madison responded

Danny, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

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