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Russ Darrow Mazda of Madison
Madison, WI
457 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 457 reviews
April 12, 2025
Timing and friendliness great. The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and esta The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and establishing my new dealer relationship, and it was denied. More
by jsmiandrew
Verified CustomerEmployees Worked With
April 11, 2025
I appreciate their quality work, respectful staff, and convenient location. They take good care of my CX-5! convenient location. They take good care of my CX-5! More
by CLKINWI
Employees Worked With
April 08, 2025
Still looking for a car, but our visit with Jon was great, and we are looking forward to purchasing from him. He was honest, and full of integrity. great, and we are looking forward to purchasing from him. He was honest, and full of integrity. More
by j
Employees Worked With
April 06, 2025
Unfortunately the thrill of buying a new car was short lived. We had confirmed the interest rate both verbally AND via email with the manager. We had came to the dealership with a 2.9% interest rate in mi lived. We had confirmed the interest rate both verbally AND via email with the manager. We had came to the dealership with a 2.9% interest rate in mind. We get there. Test drive it again and then we start to talk numbers and all of a sudden it's 4.9% due to the vehicle we selected. Needless to say we were less than thrilled. The manager did not even come to speak to us or apologize for the misinformation and was unwilling to work with us to make up the difference for the wrong information that was provided to us. It did leave a sour taste and took away from an exciting moment. More
by TOMKOWIAK44K
April 05, 2025
Thank you for oil change and tires and fluids please don’t call me to complete another survey don’t call me to complete another survey More
by RUNCASAS
April 03, 2025
They were very helpful and had fast service. I thought I needed my tires rotated along with my oil change but they checked them out and didn’t perform the tire rotation since I didn’t need it ye I thought I needed my tires rotated along with my oil change but they checked them out and didn’t perform the tire rotation since I didn’t need it yet, which also saved me a bit on the bill. More
by IR
Employees Worked With
April 02, 2025
Upon arriving, I was greeted by the staff and looking around I noticed that it was nice & clean,Thank-you for the good service! around I noticed that it was nice & clean,Thank-you for the good service! More
by JERIWW0516
Employees Worked With
April 02, 2025
Patient and answered all our questions. Took a great deal of time after the purchase to teach us about all of the car’s features. Took a great deal of time after the purchase to teach us about all of the car’s features. More
by RENAEJFERRARO
April 01, 2025
i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… provides. i love the videos and the clear explanations of the repairs… More
by B.DEREK.COOPER
April 01, 2025
Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. and professional making an otherwise tedious task enjoyable. More
by GRAFFBD7
