Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Mazda of Madison
Madison, WI
526 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, ...
Read More
Today:Open today 9:00 AM - 8:00 PM
Closed Now
View All Hours
Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 526 reviews
June 19, 2025
Had a 2 hour wait. While we purchased a Mini Cooper from Russ Darrow, they are not equipped to service a Mini. In the last two visits, we’ve had lengthy waits while s While we purchased a Mini Cooper from Russ Darrow, they are not equipped to service a Mini. In the last two visits, we’ve had lengthy waits while some went to the Mini dealer to get the required parts. More
by SMBETTER
Verified Customer
June 18, 2025
Brandon was knowledgeable and went the extra mile to help narrow down what I really wanted. I am always very happy with the stellar treatment from Russ Darrow Mazda! narrow down what I really wanted. I am always very happy with the stellar treatment from Russ Darrow Mazda! More
by RENEESINDEN
June 17, 2025
Very happy with the rear wheel bearing repair. Car feels brand new again. Thank you! Car feels brand new again. Thank you! More
by Pcruzva
Employees Worked With
June 15, 2025
This was the best experience I could have asked for! No one was pushy and everyone that helped me was very kind, understanding and ready to help me find what works for me! No one was pushy and everyone that helped me was very kind, understanding and ready to help me find what works for me! More
by LIBERTY.PURPLE8
June 14, 2025
Great people, kept me in the loop the entire time i was in the dealership. Have already recommended another person that is shopping for a mazda to visit in the dealership. Have already recommended another person that is shopping for a mazda to visit More
by JAYDENMARTIN560
June 14, 2025
Russ Darrow Mazda of Madison repaired the rear brakes and rotors for me for about $60;less than the repair estimate they provided. I think the cost of the repairs were not out of line given the cost of the p rotors for me for about $60;less than the repair estimate they provided. I think the cost of the repairs were not out of line given the cost of the parts used in the repair. Service rep was polite and honest. The waiting area was comfortable and the treats provided were very good. I will certainly return for service in the future. More
by RMUSSALLEM
June 13, 2025
Service guy was polite and efficient. The waiting area is comfortable. I’m happy with the efficient service and good communication about the maintenance work done on my car. The waiting area is comfortable. I’m happy with the efficient service and good communication about the maintenance work done on my car. More
by HELENCFLORES
Employees Worked With
June 13, 2025
The service team was quick and efficient in finding what the issue was. Then also replacing it. My only gripe was I contacted the dealership four different times with no response back. I had to reach out to the issue was. Then also replacing it. My only gripe was I contacted the dealership four different times with no response back. I had to reach out to my sales rep (Tim) and he was able to have someone reach out. More
by NICHOLAS711
June 13, 2025
Liked thectaped video inspection and commentsry. Billing went quick. Service rep provided good information when checking out. But car wash left white spots. Billing went quick. Service rep provided good information when checking out. But car wash left white spots. More
by bachmsn
