Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Russ Darrow Mazda of Madison

Madison, WI

Overview
Reviews
Vehicles
4.5
405 Reviews
Call Dealership (608) 716-3529

2302 W. Beltline Hwy.

Madison, WI

53718

Directions

By Type

Showing 405 reviews

May 31, 2024

Todd did a great job explaining our options we had looking at the different cx-30's before we made our purchase. More

by wogeschke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Jun 01, 2024 -

Russ Darrow Mazda of Madison responded

Thank you so much!!!! We are honored to have you as our customer.

April 10, 2024

They were pretty fair on prices, they unfortunately really do not like outside financing though. More

by River Riley
Recommend Dealer
Yes
Employees Worked With
Kieth Norris
Report | Print
Apr 15, 2024 -

Russ Darrow Mazda of Madison responded

Thanks for your feedback. We appreciate your business and look forward to working with you again in the future. Congratulations!!

March 15, 2024

Adrian did a great job—he was really responsive and knew a lot about the cars. More

by rossbenbow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Vital
Report | Print
Mar 16, 2024 -

Russ Darrow Mazda of Madison responded

Thank you for the kind words.... we appreciate you choosing Madison Mazda for your new car. Adrian really cares about his customers and we are happy to have you as a customer!!

March 08, 2024

There were a few hiccups, but were quickly remedied by an outstanding sales consultant: Adrian Vitale. I would highly recommend him. The finance officer was also excellent. More

by Hir
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Harding
Report | Print
Mar 09, 2024 -

Russ Darrow Mazda of Madison responded

Thank you for the great review. Sorry for the bumpy start. We will enjoy working with you for years to come.

February 14, 2024

This is my first day home with my purchase, so naturally, I’m kind of fired up. But I would be remiss and not saying that I had a good relationship with the sales people and the administrative people that pr More

by stobo76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon and Kimberly
Report | Print
Feb 15, 2024 -

Russ Darrow Mazda of Madison responded

We are happy when you are. It's a pleasure to serve you. Thank you for being our customer.

January 31, 2024

The salesman was nice, TILL I paid for the car! After that, you are not important! The finance manager was condescending and mad because I didn't finance! The sales manager does NOT follow-up as More

by paulswit10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Marshall
Report | Print
Jan 31, 2024 -

Russ Darrow Mazda of Madison responded

We will work to try to resolve the issue but the communication we receive must be appropriate. The sales manager will be responding shortly.

January 22, 2024

Great service! Randall walked us through all our options and answered all questions we had. More

by baubles.reuse06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Mohammed
Report | Print
Jan 22, 2024 -

Russ Darrow Mazda of Madison responded

Thank you. We sure appreciate your business and it was a joy to help you get your new car!!!!!

January 09, 2024

I was pleased with the information we were given and the willingness to let us consider options. I felt like I got the best car for my needs and got a fair deal too. More

by Janelsins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Faber
Report | Print
Jan 10, 2024 -

Russ Darrow Mazda of Madison responded

Thank you for the kind comments. We really appreciate the relationships we build with our customers. We hope the dealers can make a difference in your ownership experience.

January 07, 2024

People were friendly, especially the sales person Adrian. He covered all the details. There was a pretty hard sale on the add-ons, which I did not appreciate. The car was prepped very well. More

by gigiv13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Vital *****
Report | Print
Jan 08, 2024 -

Russ Darrow Mazda of Madison responded

We appreciate your view point. Thank you for the comments. We will make sure to make some improvements based on your feedback. Enjoy your new car!!!

January 02, 2024

This was by far my best car purchase experience. Tim Faber was super friendly and answered all our questions. Kimberly Castleman in the finance department explained all the options and answered all More

by kini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Faber, Kimberly Castleman
Report | Print
Jan 03, 2024 -

Russ Darrow Mazda of Madison responded

Kini, Thank you for the kind words towards our staff. We sure appreciate your business and the thoughtfulness of your review. We hope you love your Mazda and we look forward to working with you for years to come.

Jan 03, 2024 -

Russ Darrow Mazda of Madison responded

Kini, Thank you for the kind words towards our staff. We sure appreciate your business and the thoughtfulness of your review. We hope you love your Mazda and we look forward to working with you for years to come.

1
2
...
41