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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
533 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, ...
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 533 reviews

July 06, 2025

Clean space, respectful and non patronizing staff. Reasonable prices and variety of options for appointments. Appreciate the treats too! More

by JMKENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

July 06, 2025

Andy was exceptionally helpful and knowledgeable, and took the time to answer my questions thoroughly. The tech who sent videos also exceeded my expectations - he spoke clearly and professionally. More

by aeolson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

July 02, 2025

Russ Darrow Mazda was a great car buying experience! Thank you Brandon for your expertise and patience during the process. I greatly appreciated not feeling pressured with such a big decision. More

by WISCIENCEGEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Cathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

June 26, 2025

My service was very quick and professional snacks and coffee are a benefit. The price is a bit expensive. I trust Mazda with my vehicle. More

by TANYAW1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Russ Darrow Mazda of Madison responded

Tanya, thank you for choosing Russ Darrow Mazda of Madison. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

June 22, 2025

Cung was very helpful and a good person to work with. I don’t know Dylan Marshall. More

by JOHNKRULL18
Recommend Dealer
Yes
Employees Worked With
Cung King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for choosing Russ Darrow Mazda of Madison! Please let us know if we can be of any more assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

June 21, 2025

I was in quickly and the repairman did a good job of fixing my car. Ethan Her made everything understandable and I was out of the repair shop by noon. More

by SEVOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

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June 21, 2025

Excellent service, as usual! The scheduling was easy and completed on time, and the service manager was vert clear and easy to work with. The pricing was competitive. And as a More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

June 19, 2025

Had a 2 hour wait. While we purchased a Mini Cooper from Russ Darrow, they are not equipped to service a Mini. In the last two visits, we’ve had lengthy waits while s More

by SMBETTER
Recommend Dealer
No
Employees Worked With
Leah Hoefling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Russ Darrow Mazda of Madison responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Zinniel nicholas.zinniel@russdarrow.com

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June 18, 2025

Brandon was knowledgeable and went the extra mile to help narrow down what I really wanted. I am always very happy with the stellar treatment from Russ Darrow Mazda! More

by RENEESINDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

June 17, 2025

Very happy with the rear wheel bearing repair. Car feels brand new again. Thank you! More

by Pcruzva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

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