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Russ Darrow Mazda of Madison

Madison, WI

4.9
372 Reviews
Owning a car in Madison, WI isn’t an optional investment. You need a reliable car to keep up with your day-to-day life – but how do you buy one if you have bad credit? This is a question that has plagued countless people over the years. Fortunately, there’s an easy solution if you live in the Madison area. No matter what your credit history, stop by your Madison J.D. Byrider today to find the perfect used car for your needs.
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2302 W Beltline Hwy

Madison, WI

53713

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Showing 372 reviews

November 29, 2019

Son just bought a car today , it should of been a warning sign when the car had to be jump started but they said it was because it was sitting so long and it should be good after the battery charges , my son More

by sshort
Recommend Dealer
No
Employees Worked With
Don’t know
August 09, 2019

Thank You! I appreciate the chance that was given, thanks for working hard to give me a chance to get on the road and to get my credit right. More

by KeenaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Eckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Russ Darrow Mazda of Madison responded

Congratulations KeenaW! We are excited that our team was able to help you and thank you for choosing Byrider Madison. We are honored to have earned your business.

August 01, 2019

Great Customer Service! Very friendly! Christopher Eckes was my salesman. He was great throughout the whole process! Friendly and caring nice to see when your buying a vehicle! Thank You! More

by refuse27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Eckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Russ Darrow Mazda of Madison responded

Hi there, we are glad to hear that you had a positive experience with our dealership. Thank you so much for the kind words and awesome review. We thank you for your business.

June 15, 2019

Awesome The customer service I received was great. My situation wasn’t the best and they still gave me a vehicle and for that I am very grateful. More

by Elirowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Eckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Russ Darrow Mazda of Madison responded

Congratulations! Thank you for choosing Byrider Madison as your dealer of choice. We are excited that our team was able to help you.

June 13, 2019

Great great dealer gets the job done every time. Great customer service gives you facts about everything happy to be a customer quick process every time More

by This guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samson
Jun 17, 2019 -

Russ Darrow Mazda of Madison responded

Hi there, we are glad to hear that you had a positive experience with our dealership. Thank you so much for the kind words and we thank you for your business.

May 22, 2019

Car muffler repair The car repair center is the best about the place but there's only one guy that makes me like jd byrider and that's Samson he is a great car repair pe More

by Marksony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samson
May 23, 2019 -

Russ Darrow Mazda of Madison responded

Hi there, thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more excellent customer service in the future.

May 01, 2019

Awesome Service THE GUYS IN THE SERVICE DEPARTMENT ARE AWESOME. SAMSON IS A WONDERFUL SERVICE MANAGER AND HE MAKES SURE HIS TEAM DOES THEIR JOB ADEQUATELY. YOU ROCK J More

by Mz Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rundle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAMSON SERVICE MANAGER
May 02, 2019 -

Russ Darrow Mazda of Madison responded

Hi Mz Tay, thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more excellent customer service in the future.

April 06, 2019

They did everything to get me in a car They are kind and freindly. I have very bad credit and they did everything to help me. Very professional and strate to the point. Thanks More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rundle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Russ Darrow Mazda of Madison responded

Tracy, thank you! Operating with transparency and honesty is very important to us. We appreciate being your JD Byrider Madison dealership of choice!

April 05, 2019

Happy customer I have only positive feedback to share. The dealership is great...my car is great, and the mechanic is the best. I would say, though to be careful wit More

by Tracy's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Russ Darrow Mazda of Madison responded

Hi there, thank you for taking the care to complete this review. Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make JD Byrider the best it can be.

March 14, 2019

help got approved as well as excellence mechanics. I got approved through jd byrider, Any time I have ever had any problems that are normal wear and tear of vehicles. They were fast, very knowledgeable More

by Amber with a kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all of them are respectable and amazing. , Rebecca Thompson
Mar 14, 2019 -

Russ Darrow Mazda of Madison responded

Hi Amber, thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations. We look forward to giving you more great customer service in the future.