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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.5
142 Reviews

142 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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December 01, 2021

Just in for an oil change and car wash, I was out within a half hour. The staff is super friendly More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

November 02, 2021

We always leave with a positive experience given their effort to be transparent and desire to always do what is right for their customers. More

by joel p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 26, 2021

My vehicle was done faster than expected, the service completed as promised, and the folks there were friendly. (However, they were out of coffee pods - until someone came to refill them... I know, first More

by HerrR.
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 13, 2021

Very friendly and fast. I liked the detailed video texted to me of my CX-9’s inspection More

by LanaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 01, 2021

50K mlle service interval done quickly and expertly. Washed my car too. Didn't dry it though. More

by Brewcitytony1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

September 22, 2021

Quality professional service EVERY visit! The video service is awesome! Definitely recommend this service center! More

by AntoinetteM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lausten, Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

September 16, 2021

Great service department! Staff was very friendly and explained everything that was done. Great experience. More

by Jmcatte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lausten, Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

September 01, 2021

Great service! Awesome service advisor! Was done earlier then expected! Very pleased and answered all questions asked. Did the updates needed, washed the vehicle and answered all the questions. More

by jasonw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

August 25, 2021

Great Service!! Customer service was top notch. Everyone in the seevice department did a ggreat job. I am satisfied with my experience and I recommend others. More

by cc3778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

August 13, 2021

Service department has been exceptional and helpful each time I have gone for oil change. More

by Kpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

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