Russ Darrow Mazda of Greenfield - Service Center

Max was great! I love Mazda of Greenfield. I will be back for my next service I love Mazda of Greenfield. I will be back for my next service More

It was dirty, garbage behind the chairs in the waiting room, coffee machine hadn't been cleaned in a while as the packets were backed up and the lady had to clean it out. Work stations were a disaster wit room, coffee machine hadn't been cleaned in a while as the packets were backed up and the lady had to clean it out. Work stations were a disaster with paper, old water bottles, and clutter everywhere. No one greeted us at the garage door to tell us where to go nor where there any signs where to enter for oil changes. Upon leaving there was ice and water built up around the exit door and we almost slipped. There was ice and water all around the entrance to the garage very messy as well as dangerous. Not impressed with the professional atmosphere. More

Good service fine in a timely fashion I appreciate the video of my car also video of my car also More

Great service. and customer service. Easy appointment set up and great times. Get in at appointment times, fast service. and customer service. Easy appointment set up and great times. Get in at appointment times, fast service. More

Maxwell was very knowledgeable about my vehicle and did a great job explaining the issues and the work that was done. great job explaining the issues and the work that was done. More

Very thorough. Completed oil change and tire rotation and got me back on the road in good time. Nice people. Completed oil change and tire rotation and got me back on the road in good time. Nice people. More

Service was great except I did not receive free car wash that was included in service plan that was included in service plan More

Anthony was great very polite and helpful. But the work that was done on my SUV just terrible!! Over charged, and was suggested to have work done that didn’t need to. I took it to another pl But the work that was done on my SUV just terrible!! Over charged, and was suggested to have work done that didn’t need to. I took it to another place and they told me there were some cables that were disconnected. It seems like they have unethical sales practice. Totally lost my trust! More

Anthony was friendly and quick with providing help. Was able to get everything that needed to be sorted quickly. The video inspection was prompt and he was knowledgeable about the service requirements Was able to get everything that needed to be sorted quickly. The video inspection was prompt and he was knowledgeable about the service requirements of the CX-5 More

I never feel the customer service people are straight forward. They seem to be a bit condescending to women forward. They seem to be a bit condescending to women More