Russ Darrow Mazda of Greenfield - Service Center

I received excellent service while at the dealership. The staff and facilities are both wonderful! The staff and facilities are both wonderful! More

Detailed service. Timely service, friendly. Fair price. Easy to get an appointment at a convenient time Timely service, friendly. Fair price. Easy to get an appointment at a convenient time More

Very comfortable waiting area and the treats and coffee are always replenished. My criticism is that sometimes it just seems like the service department misses on little things. This time when I got in m are always replenished. My criticism is that sometimes it just seems like the service department misses on little things. This time when I got in my car, the passenger seat was laid flat. Not sure why it was flat to begin with but it should have been placed in the upright position after whatever service was required on the passenger side of the interior. More

Professional work, although in two days they diagnosed my problem but the $2000 part they installed didn't fix my car. They also needed me to bring two car keys program the electronics but didn't tell me unt problem but the $2000 part they installed didn't fix my car. They also needed me to bring two car keys program the electronics but didn't tell me until I'd arrived -- so I had to go home again and get my second key. More

I felt Very accommodated at the dealership, Chauncey was very nice and the most pleasant part of my experience very nice and the most pleasant part of my experience More

From the waiting area, I observed my vehicle leave the body shop and park in a parking spot. About 30 minutes later I went to go ask staff of the vehicle status. Staff informed they were caught up in anot body shop and park in a parking spot. About 30 minutes later I went to go ask staff of the vehicle status. Staff informed they were caught up in another customer but my vehicle had been completed. There were plenty of other staff that could have informed me my vehicle was done without me sitting and waiting for over 30 minutes. I was disappointed in the service and I needed to be at work. More

Love our Mazda3 and love the service at Russ Darrow Mazda in Greenfield. Great people. in Greenfield. Great people. More

Max does an excellent job and seeks to help me with whatever I need every time I work with him. whatever I need every time I work with him. More

Very efficient and fast service. Technician was pleasant. I appreciate the video of what was done for my car. Great service. Technician was pleasant. I appreciate the video of what was done for my car. Great service. More

Working with Athony was top notch! Our journey in buying a used vehicle started on a high and within a week's time fell below our expectations. A week after purchasing our vehicle we Our journey in buying a used vehicle started on a high and within a week's time fell below our expectations. A week after purchasing our vehicle we had engine issues. We brought the Vehicle back to Russ Darrow Mazda of Greenfield where we were introduced to Anthony. From the moment we met Anthony he was ready to take care of all our vehicle issues. It can be frustrating when issues come up on a vehicle, Anthony was very thorough and in constant communication with us on our vehicle. It's great employees like Anthony that will bring us back to this dealership for all our service needs. Thank you for what you do! More