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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

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77 Reviews

77 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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January 24, 2019

A matter of trust Last lease was a bad deal, too many stories of manipulation and game-playing. “Can’t trust dealerships” is well earned reputation. worse for women More

by Chanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Becker and Bill Wilson were new to me. Mr. Wilson was professional and respectful- I like working with people who are mature and authentic. , William Wilson
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 30, 2018

Went in for service. Went home with a new Mazda Sales person work with me to find a car that I wanted. Felt I got a good deal. This is my fourth Mazda six. The last three I bought from this dealersh More

by Rog3240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 21, 2018

Dealership handling of repeat customer Recall was done regarding airbag. When I got my car back and upon driving away from the dealership I noticed that there were scratches on my dash boar More

by Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

December 18, 2018

Russ Darrow Service Shop Super friendly service and I was in and out within a fairly short amount of time. Chauncey kept me updated on the progress of the work being performed More

by Mazda CX9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 17, 2018

Thank you This far Appreciate your services again clean proffessional Will drive this much further for this type of service compared to the one 5 minutes aw More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Kendl
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 11, 2018

Airbag recall Prompt service, checked over the rest of the car at no cost. Replaced two air filters with my approval, though I was surprised labor was charged for More

by Mazda CX9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

November 16, 2018

Russ Darrow visit Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have be More

by Brian Toy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Awe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leticia Deluna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

November 07, 2018

Great service and very friendly! I have always admired the your service department for the way they went out of there way to please me. The I take there was my mothers and she always More

by Fleetwood brougham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lausten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leticia Deluna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Kendl
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

August 21, 2018

Waiting on auto part. Paid for a $1200 part. Been 2 weeks, no call; no part ???? Need yet to have part installed. Been w/o radio sound car phone for two weeks More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Chiappetta
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

July 31, 2018

They were very nice and professional Excellenct services! I would recommend there services to everyone i know! Very friendly! Had me a ride there and back to pick up my vehicle More

by Shay2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember there name
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

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