Russ Darrow Mazda of Greenfield - Service Center

Great service. and customer service. Easy appointment set up and great times. Get in at appointment times, fast service. and customer service. Easy appointment set up and great times. Get in at appointment times, fast service. More

Maxwell was very knowledgeable about my vehicle and did a great job explaining the issues and the work that was done. great job explaining the issues and the work that was done. More

Very thorough. Completed oil change and tire rotation and got me back on the road in good time. Nice people. Completed oil change and tire rotation and got me back on the road in good time. Nice people. More

Service was great except I did not receive free car wash that was included in service plan that was included in service plan More

Anthony was great very polite and helpful. But the work that was done on my SUV just terrible!! Over charged, and was suggested to have work done that didn’t need to. I took it to another pl But the work that was done on my SUV just terrible!! Over charged, and was suggested to have work done that didn’t need to. I took it to another place and they told me there were some cables that were disconnected. It seems like they have unethical sales practice. Totally lost my trust! More

I never feel the customer service people are straight forward. They seem to be a bit condescending to women forward. They seem to be a bit condescending to women More

Anthony was friendly and quick with providing help. Was able to get everything that needed to be sorted quickly. The video inspection was prompt and he was knowledgeable about the service requirements Was able to get everything that needed to be sorted quickly. The video inspection was prompt and he was knowledgeable about the service requirements of the CX-5 More

Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule Always do the job correctly. Good waiting area. Easy to schedule More

Great customer service. Maxwell provided me with detailed information. I was able to get car fixed promptly. Maxwell provided me with detailed information. I was able to get car fixed promptly. More

Went in for an oil change, but the crew found that there was a rodent’s nest and dozens of walnuts stored throughout some hard to reach places in the hood of our car. They weren’t hesitant to tackle the iss was a rodent’s nest and dozens of walnuts stored throughout some hard to reach places in the hood of our car. They weren’t hesitant to tackle the issue and kept us well informed the whole time. We were even provided with a loaner vehicle because the work on our car took a little longer than anticipated. Overall, a very smooth process for an unexpected situation. More