Russ Darrow Mazda of Greenfield - Service Center

Well done with my services,everyone was very courteous with the costumers services.I would recommend to ours next times. with the costumers services.I would recommend to ours next times. More

The service the dealership provided was quick and responsive. The service representative was courteous and quick with updates. responsive. The service representative was courteous and quick with updates. More

Car sat in service for 5 days untouched and with absolutely no communication on Russ Darrow’s end. There wasn’t even a work order created for the vehicle when I went to the dealer for updates. Dismi absolutely no communication on Russ Darrow’s end. There wasn’t even a work order created for the vehicle when I went to the dealer for updates. Dismissive to my questions, no apology, and no calls when I was promised someone would be reaching out to me. More

Didn't lock the car hood had to get off the highway so the hood wouldn't flip up and smash my windshield the hood wouldn't flip up and smash my windshield More

My appointment didn't "take" from online, but when I brought my car in at the time I thought it was scheduled, they were super nice about it and got my car in within about 15 min brought my car in at the time I thought it was scheduled, they were super nice about it and got my car in within about 15 min More

Great service, quick and reliable. Maxwell explained everything very clearly and concisely. Service was completed in a short amount time. Maxwell explained everything very clearly and concisely. Service was completed in a short amount time. More

thank you max for getting me in for lube oil filter tire rotate as soon as i pulled in! very convenient for my hectic schedule. love the video inspection feature and that i can reply to it if needed. everyo rotate as soon as i pulled in! very convenient for my hectic schedule. love the video inspection feature and that i can reply to it if needed. everyone is always so pleasant from start to finish. the cashier lady was lovely. More

I called & was helped last minute when I was here from out of town. Very courteous & fit me in out of town. Very courteous & fit me in More

Great service. I like the video of my inspection at the end. Would come back! I like the video of my inspection at the end. Would come back! More

Great job, last minute appointment and got oil change and tires rotated in under an hour. tires rotated in under an hour. More