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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.5
141 Reviews

141 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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February 27, 2025

Everything was done on time. I liked the version of the tecknician checking over my car. Just got an oil change. More

by DSTRASBURG46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

Max was great! I love Mazda of Greenfield. I will be back for my next service More

by draganjennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you, Jennie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

Everyone is very helpful and courteous. Always take my car at scheduled time. It never takes longer than they tell me. More

by CPATTYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

they were able to see me really quickly and got my car done really fast More

by EMMANICOLERIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 24, 2025

It was dirty, garbage behind the chairs in the waiting room, coffee machine hadn't been cleaned in a while as the packets were backed up and the lady had to clean it out. Work stations were a disaster wit More

by jelbers7189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

February 22, 2025

Good service fine in a timely fashion I appreciate the video of my car also More

by KFITZ126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

February 19, 2025

Great service. and customer service. Easy appointment set up and great times. Get in at appointment times, fast service. More

by WSTRUPKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 15, 2025

Maxwell was very knowledgeable about my vehicle and did a great job explaining the issues and the work that was done. More

by DAN.POCHERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Maxwell here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

February 14, 2025

Very thorough. Completed oil change and tire rotation and got me back on the road in good time. Nice people. More

by dianekordus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 12, 2025

Service was great except I did not receive free car wash that was included in service plan More

by kruegerC03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com