Russ Darrow Mazda of Greenfield - Service Center

Car services had two other cars in lot and took an hour and a half to do an oil change. Then took another 15 mins just to get my paperwork from service rep desk to receptionist. And person who did oil chan and a half to do an oil change. Then took another 15 mins just to get my paperwork from service rep desk to receptionist. And person who did oil change forget to reset it on car. This isn’t the first or second time it’s taken an unreasonable time to do an oil change. Very frustrating More

Work is done timely. Staff is friendly. I never feel pressured or uncomfortable with service or recommendations. Staff is friendly. I never feel pressured or uncomfortable with service or recommendations. More

anthony’s the man, very helpful and clear about what the car needs and when to expect to come back car needs and when to expect to come back More

Great customer care, and attentiveness to customer. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. More

Fast service and good quality inspections. The video review of the car inspection was very useful and helpful. The video review of the car inspection was very useful and helpful. More

Everything went well, great customer service! I have been happy with all my encounters since buying our car. I have been happy with all my encounters since buying our car. More

My second time coming to Russ Darrow Mazda greenfield location and it was great customer service the service provider had recently started his job and he was amazing made sure I was comfortable while I w location and it was great customer service the service provider had recently started his job and he was amazing made sure I was comfortable while I waited and he had great communication More

I must express my sincere admiration for Anthony’s assistance. His prompt and effective intervention enabled me to depart from the dealer earlier than anticipated. His help was truly valuable. assistance. His prompt and effective intervention enabled me to depart from the dealer earlier than anticipated. His help was truly valuable. More

Everybody was polite and helpful at Russ Darrow. I will def go back when my car needs maintenance again. I will def go back when my car needs maintenance again. More

Easy process, no high pressure. I would recommend them to friends. Salesman was great and knowledgeable. I would recommend them to friends. Salesman was great and knowledgeable. More