Russ Darrow Mazda of Greenfield - Service Center

Staff promptly greeted me on arrival. Check in process was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were very friendly. Good repair experience. The video of the work was a nice touch! More

Everyone was very friendly and helpful received a video of the technician going over everything nice to see what they are doing very helpful of the technician going over everything nice to see what they are doing very helpful More

Polite & professional & very quick with the service!! I would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! More

As a longtime VIP Customer & Current Driver of a 2021 Mazda sedan today was my first time service dept.experience having my first oil change performed @ Greenfield Mazda location. How Amazingly Impressed Mazda sedan today was my first time service dept.experience having my first oil change performed @ Greenfield Mazda location. How Amazingly Impressed I was today from the initial interaction with the service advisor Chauncey Lovett who took care of me today upon my arrival and a brief status update using their( 20) point Check List performed by the lube technicians today as well. My first time experience to this Greenfield Mazda Service Dept.was Amazing & beyond Over the Top ! How Impressed & utterly Happy & Trusting I felt today having the Entire Service Dept.Team interaction I experienced today from this Greenfield Mazda Store location from start to finish today…. Hats Offs to the entire Service Dept. Team today You All did an Awesome & beyond Fantastic Good Job today from me : (Marie Hoffman )a Long Time Mazda car Driver ! Once again Awesome Job & first time experience of mine today was Awesome!!! 👍 More

Leti was very personable taking care of me with my appointment and paperwork. Comfortable waiting area, prompt service and reasonable cost. appointment and paperwork. Comfortable waiting area, prompt service and reasonable cost. More

Service was great. Didn’t wait long and appreciate the video. Will recommend to others. video. Will recommend to others. More

Just in for an oil change and car wash, I was out within a half hour. The staff is super friendly a half hour. The staff is super friendly More

We always leave with a positive experience given their effort to be transparent and desire to always do what is right for their customers. effort to be transparent and desire to always do what is right for their customers. More

My vehicle was done faster than expected, the service completed as promised, and the folks there were friendly. (However, they were out of coffee pods - until someone came to refill them... I know, first completed as promised, and the folks there were friendly. (However, they were out of coffee pods - until someone came to refill them... I know, first-world problems!) More

Very friendly and fast. I liked the detailed video texted to me of my CX-9’s inspection to me of my CX-9’s inspection More