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Russ Darrow Mazda of Greenfield - Service Center
Greenfield, WI
141 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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141 Reviews of Russ Darrow Mazda of Greenfield - Service Center
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March 19, 2018
Awesome service and great people. I purchased a vehicle here and I came back for an oil change. The people here are great. They treat me like family. The sales managers recognized me a I purchased a vehicle here and I came back for an oil change. The people here are great. They treat me like family. The sales managers recognized me and made conversation about my satisfaction with my purchased and offer me commendations while I waited. I remember having a great experience buying my car and the management treated me really well. I would come back here if I needed another vehicle. More
by Yanglee
Employees Worked With
Gary Woodward, Zivorad Filipovic, Alex Bergeson
March 08, 2018
oil change Fast, friendly service! They didn't even move my car seat. Being disabled it's always painful when I have to readjusted the seat. Thank you for the Fast, friendly service! They didn't even move my car seat. Being disabled it's always painful when I have to readjusted the seat. Thank you for the great coffee,frothy mocha. Clean facilities More
by cc
Employees Worked With
sorry, I don't remember names.
March 05, 2018
Bamboozled Brought my car in to get the brakes checked since I was sent a coupon from the dealership and my brakes had not been checked since I owned the car. A Brought my car in to get the brakes checked since I was sent a coupon from the dealership and my brakes had not been checked since I owned the car. After inspection of the brakes, the service guy said I could continue to drive since had some life left in the pads or could replace sine would have to probably be done within the next few months. Since I was there I chose to have them replaced and planned to use my $119 brake pad special coupon. After an hour, the service dept. called and said that the replacement of brake pads would cost almost $500 because when they replace the pads, THEY "typically" break the rotor or some other part in the pad replacement process???? I was then told that they also checked the rear drums and there was some dust build up that they could brush off for another $300!!! My wife and I are planning on trading in soon for new cars but after being bamboozled by the service department, we'll go somewhere else from now on for new cars AND service!!!!!!!!! And buy the way, after paying nearly $500 FOR BRAKE PADS, they didn't even wash my car! More
by Jack T
Employees Worked With
Elizabeth Kendl
February 17, 2018
Oil Change Had appointment.and no waiting when I arrived. Greeted by smiling service rep and logged into system in timely manner. Car washed and off I went. Had appointment.and no waiting when I arrived. Greeted by smiling service rep and logged into system in timely manner. Car washed and off I went. More
by Joseph Walton
Employees Worked With
Elizabeth Kendl
December 22, 2017
Good place The waiting room might not be as nice as some other dealerships but the service is wonderful. I made an appointment and I was in and out in about 1/2 The waiting room might not be as nice as some other dealerships but the service is wonderful. I made an appointment and I was in and out in about 1/2 hour. More
by Essen
Employees Worked With
October 21, 2017
Excellent service. I arrived on time and was help immediately The work was done quickly and all request were taken care of. Everyone was very friendly and helpful. I wa I arrived on time and was help immediately The work was done quickly and all request were taken care of. Everyone was very friendly and helpful. I was very satisfied. More
by Sandie01
Employees Worked With
James Lausten
July 03, 2017
Quick and easy service I had a screw in my tire and they repaired it in a timely matter and I appreciate it very much they recognize the problem right away and fixed it and I had a screw in my tire and they repaired it in a timely matter and I appreciate it very much they recognize the problem right away and fixed it and wash my car on top of that More
by Randy scott
Employees Worked With
Can't remember
June 13, 2017
Great service My husband and i was there last Saturday and we received great service... all the staff member was very professional Clayton Duckworth is a very helpf My husband and i was there last Saturday and we received great service... all the staff member was very professional Clayton Duckworth is a very helpful young men... we need more helpful employees like him More
by Larisa1123
Employees Worked With
Clayton Duckworth
June 13, 2017
Service experience My experience was great from the phone call I made to get in to the customer service I received when I arrived. I felt confident that my car was well My experience was great from the phone call I made to get in to the customer service I received when I arrived. I felt confident that my car was well taken care of and everything was explained to me well! More
by Maggie
Employees Worked With
Jim
January 24, 2017
great I wanted to say I am very happy with my experience at Russ Darrow. Our salesperson was very knowledgeable in explaining each of the vehicle's. When I I wanted to say I am very happy with my experience at Russ Darrow. Our salesperson was very knowledgeable in explaining each of the vehicle's. When I am in the market for a new car they are my first choice. I personally love my motor vehicle and our sales person was great. More
by netgland81
Employees Worked With
james, James Lausten
