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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.6
198 Reviews

198 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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January 16, 2025

The staff was very nice and helpful. I appreciated the service. They were very welcoming. More

by highfavor226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn assisted me in service.
Jan 16, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

January 16, 2025

Service center always does a great job. Anthony was very helpful during my most recent visit. More

by Jenniferbeaster08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony RiverA
Jan 16, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you, Jennifer, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

January 16, 2025

I love Russ Darrow because of Service Agents like Anthony, he is a keeper for sure! More

by nancyrileylive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 16, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you, Nancy, for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

January 15, 2025

This was the best experience I,be ever had with Russ Darrow Mazda. The service adviser, Anthony, was efficient, personable and knowledgeable. The mechanic, whose name I didn’t get, was first rate. More

by MEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
Jan 16, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

January 15, 2025

Everyone was friendly and informative. I would definitely recommend this dealership to other people based on my experiences. More

by BBITZER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lausten, Leticia Deluna
Jan 15, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

January 14, 2025

Great experience. I was offered a courtesy car, they were very thorough, and had my car done very fast. More

by amy.gartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 14, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks, Amy, for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

January 14, 2025

I took my car to this location for a specific reason they recommended $1900 worth of work and I paid to get everything fixed to only have the SAME PROBLEM occur almost 2 months after service. The people work More

by Tonique Gray-Broadwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Honestly Good Clean Respectfully Good quality Good service Reasonable Unique Fast service Good employees Good recommendations More

by mariaromero681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Mazda of Greenfield responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Everyone was friendly. It's an easy process to come in for service on my car. More

by mvullings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chauncey met your service expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Expensive oil change and they didn’t even wash my car. Seriously ? you tell me how many words i need to use? i ssid all that i wanted to say. More

by BEMBY761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

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