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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.5
141 Reviews

141 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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August 08, 2019

Last minute visit to check out mystery sounds Mystery vehicle sounds had me crawling home at 30 mph with my hazard lights on. Luckily I was able to bring my vehicle in the next morning. Ruby and h More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 06, 2019

Great service I bought four new tires. Staff was friendly and the work was done quickly. I got quality tires and service at a very reasonable price. More

by Mdoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lausten
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 28, 2019

pretty good Went in for an oil change that I scheduled in advance and got right in. People were friendly but Machanics didn’t put any protection on the floor and More

by Zpeed3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kendl
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

February 28, 2019

Oil change Great service. Good price on oil change. Tire replacement recommendation seems a little high. The service was quick, on time, is it a schedule, an More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

January 24, 2019

A matter of trust Last lease was a bad deal, too many stories of manipulation and game-playing. “Can’t trust dealerships” is well earned reputation. worse for women More

by Chanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Becker and Bill Wilson were new to me. Mr. Wilson was professional and respectful- I like working with people who are mature and authentic. , William Wilson
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 30, 2018

Went in for service. Went home with a new Mazda Sales person work with me to find a car that I wanted. Felt I got a good deal. This is my fourth Mazda six. The last three I bought from this dealersh More

by Rog3240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 21, 2018

Dealership handling of repeat customer Recall was done regarding airbag. When I got my car back and upon driving away from the dealership I noticed that there were scratches on my dash boar More

by Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

December 18, 2018

Russ Darrow Service Shop Super friendly service and I was in and out within a fairly short amount of time. Chauncey kept me updated on the progress of the work being performed More

by Mazda CX9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 17, 2018

Thank you This far Appreciate your services again clean proffessional Will drive this much further for this type of service compared to the one 5 minutes aw More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna, Elizabeth Kendl
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 11, 2018

Airbag recall Prompt service, checked over the rest of the car at no cost. Replaced two air filters with my approval, though I was surprised labor was charged for More

by Mazda CX9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

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