Russ Darrow Mazda of Greenfield - Service Center

Was dissapointed in this experience. First time I have been. Long wait and watched the employee park my car and barely squeeze out the door to not hit the car next to him. I asked to ha First time I have been. Long wait and watched the employee park my car and barely squeeze out the door to not hit the car next to him. I asked to have it moved was told they would but then ended up climbing over center console from passenger side to get in my vehicle. I get it was busy but i was still dissapointed in the customer service area. More

Very good to work with. A no nonsense straight forward approach. I would recommend this dealership to my closest friends and family. A no nonsense straight forward approach. I would recommend this dealership to my closest friends and family. More

$100 for an oil change and tire rotation is pretty pricey but good customer service. I will likely be searching around for better pricing for an oil change in the future. Would have been nice if that $100 at but good customer service. I will likely be searching around for better pricing for an oil change in the future. Would have been nice if that $100 at least included a car wash! More

They did the maintenance as requested within the time projected. The staff were very professional projected. The staff were very professional More

Great job with oil change and two recalls we had. Timely and great communication when completed! Overall great experience. Thank you. Timely and great communication when completed! Overall great experience. Thank you. More

The scheduling and service for my car was very easy, fast, and fairly priced in my opinion. fast, and fairly priced in my opinion. More

Fast and easy. Video is great to see see what they see. Great at explaining things too. Video is great to see see what they see. Great at explaining things too. More

Always a great experience with the entire staff of the service department best auto dealership l ever experienced! service department best auto dealership l ever experienced! More

They have good service. My car was repaired in a timely manner. Will use Russ Darrow in the future. My car was repaired in a timely manner. Will use Russ Darrow in the future. More

The people in the service department to me, appeared to be a little rude they can see a customer standing there and not even say I will be with you as soon as I’m done with this other customer and when the be a little rude they can see a customer standing there and not even say I will be with you as soon as I’m done with this other customer and when they’re done, you literally gotta say something to them in order to get their attention not cool and they really don’t seem like they’re concerned About the person‘s vehicle. More