Back

Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.5
142 Reviews

142 Reviews of Russ Darrow Mazda of Greenfield - Service Center

Sort by
April 28, 2021

I've been servicing my Mazda's here since 2007 and have always had good service and straight up answers from the service dept. personnel. I tried an independent service center awhile back that cost me plen More

by Mazda Maniac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

April 24, 2021

I had a nail in my tire they were able to work me in and get me back on the road in a timely manner More

by DEBRAT9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

April 14, 2021

Love the video of the car being serviced. First time I have ever been offered or seen a video of what is being done to the car More

by carrie12233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

January 23, 2021

I would not purchase a car from this dealership just based on principle. I have a 2016 Mazda CX-5 Grand Touring. The console latch broke, which is a common issue with Mazda’s due to some sort of defect. More

by srderosier1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

November 07, 2020

Very professional. Good follow up. Great service. That’s all about I want to say at this time. I’m just filling in the number word so I can get this survey over with. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic that worked on my car was great, very informative. , Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 20, 2020

Had oll change called me to confirm appointment got there 10 minutes early took me right in washed car changed oil great service nice people More

by Edwin a sibila jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lausten
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 08, 2020

I was in and out in no time. Had a lube done and auto was washed. Anyone I dealt with was very professional. Bldg. was just remodeled and looks great. More

by kathpfei
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruby Wright
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

April 15, 2020

Fast & courteous service .The appointment I made accommodated my schedule, and the work I needed done was completed to satisfaction. I give 5 star service ***** More

by DEBRAT9
Recommend Dealer
Yes
Employees Worked With
James Lausten
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

April 04, 2020

Fast and affordable service. Everyone was very pleasant and friendly. I should note that that the dealership was not very busy due to the COVID-19 pandemic. More

by pedalsnwheelsnthings
Recommend Dealer
Yes
Employees Worked With
Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

February 19, 2020

Repeat customer I've been using this dealership for my Mazda service needs for 13 years. I've never been disappointed with any of the staff or service. They are all g More

by Mazda Maniac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia Deluna
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

...
11
...