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Russ Darrow Mazda of Greenfield

Greenfield, WI

3.5
466 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 466 reviews

March 06, 2021

I just leased my 3rd vehicle with this dealership. I absolutely love my new fully loaded 2021 CX5 Grand Touring. They always deliver outstanding customer service! More

by Christina B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saidai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Tate, Sales Rep, Erick Perez, Sales Manager
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

February 04, 2021

DO NOT go to this Mazda dealership! One of the managers, Ben, is an ABSOLUTE NIGHTMARE!! He's the first salesman with ZERO customer service skills and seems like he's happier if he doesn't make a sale. I do More

by Claire149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Artymowski
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

January 23, 2021

I would not purchase a car from this dealership just based on principle. I have a 2016 Mazda CX-5 Grand Touring. The console latch broke, which is a common issue with Mazda’s due to some sort of defect. More

by srderosier1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Leticia Deluna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

December 28, 2020

No one reached out about the request poor marketing. All I received was marketing emails nothing in regards to the car I requested availability on. More

by arando3
Recommend Dealer
No
Employees Worked With
None
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

November 30, 2020

Kelly. Russ Darrow Mazda of Greenfield was Vary Knowledgeable and helpful and courteous to my wife and I.If i want to do Business with someone it be with her. More

by eugenecarr5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

November 07, 2020

Very professional. Good follow up. Great service. That’s all about I want to say at this time. I’m just filling in the number word so I can get this survey over with. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic that worked on my car was great, very informative.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 20, 2020

Had oll change called me to confirm appointment got there 10 minutes early took me right in washed car changed oil great service nice people More

by Edwin a sibila jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lausten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 13, 2020

Terrible Dealership. The sales Manager Ben actually increased the price of the vehicle because I didn't have a trade in and was going to take advantage of Mazda Financing. The he couldn't get an accura More

by 2020 CX-5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Artymowski
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

October 08, 2020

I was in and out in no time. Had a lube done and auto was washed. Anyone I dealt with was very professional. Bldg. was just remodeled and looks great. More

by kathpfei
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruby Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

October 05, 2020

I purchased my first Mazda & couldn’t be happier. I can’t say enough about the staff at Russ Darrow of Greenfield. They were extremely helpful, patient, knowledgeable & pleasant. More

by scharnek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saidai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Svec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Perez, Kelly Murray
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

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