Russ Darrow Mazda of Greenfield

The Russ Darrow Mazda dealership felt welcoming and airy. Everyone working there had pleasant and friendly attitudes. It appeared clean and busy. We were approached by salesman Jason Mertens and with his pos Everyone working there had pleasant and friendly attitudes. It appeared clean and busy. We were approached by salesman Jason Mertens and with his positive, confident and friendly demeanor the new car adventure began. More

I paid for a tire rotation that wasn't done. Was told it wasn't needed and charge was because of brake inspection and work. wasn't needed and charge was because of brake inspection and work. More

Ruby went above and beyond to help me with a malfunction with my car that would of costed $1200 despite only having 30k miles. She made sure to focus on a loyal customer and worked hard to dispute and resol with my car that would of costed $1200 despite only having 30k miles. She made sure to focus on a loyal customer and worked hard to dispute and resolve the problem with a fair outcome. Her dedication to her job should be commended and her boss as well for being understanding and authorizing the claim. Chauncey was also very pleasant and helpful and has a great demeanor with customers. More

Russ Darrow Greenfield is always spotless, and organized. Everyone working is friendly and helpful any time I’ve been there for service. This visit was my first vehicle purchase from them, and the process Everyone working is friendly and helpful any time I’ve been there for service. This visit was my first vehicle purchase from them, and the process went super well and will definitely consider them for my next vehicle as well! More

My experience was Great. This was my first oil change at this dealership after purchasing my vehicle. They were quick and efficient and even sent a video of the work being done. I'm very impressed. Thanks! this dealership after purchasing my vehicle. They were quick and efficient and even sent a video of the work being done. I'm very impressed. Thanks! More

I was having some difficulties with insurance but no one batted an eye. My salesmen could not have been nicer or more infomative. Great experience! batted an eye. My salesmen could not have been nicer or more infomative. Great experience! More

I've been servicing my Mazda's here since 2007 and have always had good service and straight up answers from the service dept. personnel. I tried an independent service center awhile back that cost me plen always had good service and straight up answers from the service dept. personnel. I tried an independent service center awhile back that cost me plenty but didn't fix the problem, after three days of trying. I went back to this dealership to get the repair that needed to be done. They diagnosed it within ten minutes and the repair cost was less than I had already paid at another service center that could not fix the issue. More

I had a nail in my tire they were able to work me in and get me back on the road in a timely manner get me back on the road in a timely manner More

I spoke with Kelly Murray in the Sales Department and she was very upbeat and polite. We sat down at her desk and she asked me what I was looking for in a car. When we found out what my budget was she ga she was very upbeat and polite. We sat down at her desk and she asked me what I was looking for in a car. When we found out what my budget was she gave me options to choose from letting me test drive each one. All the while Kelly stayed very enthsiastic and polite. Four test drives later I picked a favorite out. She was very knowledgeable about each car and SUV I tested and answered any questions I had. She was kind enough to help me set up the Blue Tooth in my car just before I was ready to drive off with my new purchase. I'd highly recommend asking for her if visiting Russ Darrow Mazda in Greenfield for a car. More

Love the video of the car being serviced. First time I have ever been offered or seen a video of what is being done to the car have ever been offered or seen a video of what is being done to the car More