
Russ Darrow Mazda of Greenfield
Greenfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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You are the best. ..thank you for assisting me every step of my journey. I appreciate you ..thank you for assisting me every step of my journey. I appreciate you More
Everyone there from my salesman,the service desk person to the mechanic were all very professional and friendly. to the mechanic were all very professional and friendly. More
Excellent communication during my vehicle service. Work was performed as scheduled on Time and budget. I’ll be back! Work was performed as scheduled on Time and budget. I’ll be back! More
Solid dealership. For our last service appointment it was hard to make the appointment when I initially called because I was placed on hold and had to go. This result For our last service appointment it was hard to make the appointment when I initially called because I was placed on hold and had to go. This resulted in me waiting a few weeks before calling back to get an appointment (that’s my fault). Once I dropped our car off I needed to talk further with service to adjust expectations. It was hard to get immediately in touch with service personnel who were “in charge of “ my specific car. Multiple calls, and hold times were required. The people were polite and genuinely apologetic for the delay. The service was completed swiftly and all concerns were addressed. I was provided an excellent loaner car, however make sure to double check the gas readout prior to leaving the location. The paperwork was incorrect by about 1/2 tank. They quickly adjusted the paperwork and apologized though when I took a photo and showed it to them BEFORE I left the location with the car. Make sure you have your insurance info ready if you plan on using a loaner car. More
I'm happy with my purchase. Ethan was very helpful. I will tell a friend. Ethan was very helpful. I will tell a friend. More
Have been a Darrow Mazda customer for last 15 yrs. ...Darrow is fortunate to have a service writers as professional as Chauncey L....However there has been occasional less professional supervision in t ...Darrow is fortunate to have a service writers as professional as Chauncey L....However there has been occasional less professional supervision in that dept...my recent visit for service was somewhat disappointing re communication from that supervisor...re the actual service performed was satisfactory and did meet my expectations .. More
Great experience - super easy to schedule and nice waiting room. People all very friendly and helpful. waiting room. People all very friendly and helpful. More
Once again another great experience at Darrow Mazda best automotive dealership I’ve dealt with. automotive dealership I’ve dealt with. More
Great customer service. Quick service. Comfortable lounge with complimentary refreshments. The only negative was that I confirmed I wanted the included car wash with my oil Quick service. Comfortable lounge with complimentary refreshments. The only negative was that I confirmed I wanted the included car wash with my oil change service, but the car was not washed. More
Great experience for my new car purchase with Ethan and the Russ Darrow team yesterday. the Russ Darrow team yesterday. More