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Russ Darrow Mazda of Greenfield
Greenfield, WI
503 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 503 reviews
January 21, 2011
Got a lot of resistance when I tried to get them to come down in price....a few hundred was all they would lower the price. Rather disappointed in that. Tag info on car was very misleading, it said Siri down in price....a few hundred was all they would lower the price. Rather disappointed in that. Tag info on car was very misleading, it said Sirius satellite compatible and the radio on the inside had a Sirius button for the radio...I know you need a subscription so I didn't ask about it. Picked up the car and made a comment about it and was told I need to purchase 2 other items and have them installed to the tune of $500. They would not even give me a break on the price of the kits or installation! According to them I should have known that it didn't come with the kit even though they make it look like it does. What got me the maddest was their complete unwillingness to try to fix the situation. The salesman even admitted that the sticker description was vague. Buyer beware!! More
by jstrike
Employees Worked With
Brian
December 04, 2010
DEALERSHIP CLEARED CHECK ENGINE LIGHT AND SOLD ME A FAULTY VEHICLE WITHOUT DISCLOSING THE NEED FOR REPAIR! I purchased a vehicle from Russ Darrow Mazda after being backed into a corner due to VERY poor FAULTY VEHICLE WITHOUT DISCLOSING THE NEED FOR REPAIR! I purchased a vehicle from Russ Darrow Mazda after being backed into a corner due to VERY poor sales ethics. I paid THOUSANDS of dollars for a vehicle from Russ Darrow Mazda, only to have the CHECK ENGINE LIGHT come on FIVE DAYS after signing papers at this dealership. Russ Darrow Mazda GM GEORGE and Sales Manager NICK PALADINO have offered NO resolutions to the fact that THIS dealership sold me a vehicle that cannot LEGALLY operate in the state of WI. When the car was brought in to diagnose the problem, Russ Darrow Mazda wanted to charge for the diagnostic test, as WELL as a $800 repair. After agreeing to repair the issue for us, GM George called back and said that we would have to pay, because they were "losing too much money". Visited the location again to explain that Russ Darrow Mazda has a duty to its customers to sell and finance multi-thousand-dollar vehicles for its customers THAT ARE LEGALLY OPERABLE! BBB and State will be notified of this HORRIBLE dealership.I will NEVER buy a vehicle from the Russ Darrow Company or its affiliates ever again. I will stop at nothing to make sure that EVERYONE I encounter will be made weary of this establishment as well. More
by smjames
Employees Worked With
William, Scott, Andy, George, Nick & Service Dept.
September 07, 2010
I had very positive experiences at Russ Darrow. There was I had very positive experiences at Russ Darrow. There was no hard sell, or pressure that I felt. I took my time and asked a lot of questions. The sal I had very positive experiences at Russ Darrow. There was no hard sell, or pressure that I felt. I took my time and asked a lot of questions. The salesmen was respectful and knowledgeable. Once I bought the car, the sales personnel went to great lengths to help me familiarize myself with the various interior controls. When I needed to take the car in for routine maintenance,the service representative was very easy to work with.There was once a necessity to bring the car in due to a manufacturers defect. I was given a car rental at no cost for the duration of the time my car was in the shop. The staff at Russ Darrow are first class.I would go there again. More
by roundpad
Employees Worked With
4
