Back

Russ Darrow Mazda of Greenfield

Greenfield, WI

4.4
622 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
Contact Dealership

3520 S 108th St

Greenfield, WI

53228

Directions

By Type

Showing 622 reviews

March 29, 2025

thank you max for getting me in for lube oil filter tire rotate as soon as i pulled in! very convenient for my hectic schedule. love the video inspection feature and that i can reply to it if needed. everyo More

by scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Saidai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

March 29, 2025

Scheduled a test drive for 2 specific vehicles from the website. Both were sold by the time I arrived. Was suggested a comparable one $5000 above my stated price range, and had to haggle it down to the web More

by RANGEPUP
Recommend Dealer
No
Employees Worked With
Darin Alsfelt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Alsfelt
Apr 02, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nick Saidai nick.saidai@russdarrow.com

March 28, 2025

I called & was helped last minute when I was here from out of town. Very courteous & fit me in More

by NICHOLASMURILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

As my first time buying a car, my experience could have been smoother.. The dealership was a bit unorganized all together, but at the end of the day I got the car I wanted and they were able to work with m More

by DYSON.AHOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto- 5 Stars
Mar 30, 2025 -

Russ Darrow Mazda of Greenfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

It felt unfair that there is a 3% fee charged to use a credit card without prior notice. For expensive bills, such as mine, I had to pay $50 just as a fee to use my credit card because I did not know to b More

by Carservicereview
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

Great service. I like the video of my inspection at the end. Would come back! More

by carolinewmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

Great job, last minute appointment and got oil change and tires rotated in under an hour. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

March 26, 2025

Max is always so pleasant. My car is always done in a timely manner and as promised. It nice that they provide water and snacks. More

by REEDTHEWORD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Max here at Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

March 26, 2025

Marquavis was very pleasant and took care of us in a timely manner. I had amvery good experience. More

by DOBRIEN60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquavis Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Mazda of Greenfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

March 25, 2025

Maxwell is always courteous, helpful with recommendations, and caring. I always seek him out when I’m at the dealership More

by MARIA.DISARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for your review, Maria! It's great to hear that Maxwell was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

...
5
...