Russ Darrow Mazda of Greenfield

Great Experience as Always Jason did a great job of making us feel comfortable with the process and spent the time to make sure we were happy with our choice of car. He is very Jason did a great job of making us feel comfortable with the process and spent the time to make sure we were happy with our choice of car. He is very knowledgeable and did a great job of explaining all of the options available. This is the second car we have bought at Russ Darrow Mazda of Greenfield and we have always been treated well. The service department is another reason we returned to purchase a second vehicle. They are very thorough and have provided excellent care for our 2012 Mazda 3. More

Great Experiwnce I came in not knowing anything about what I wanted or how much to spend and Dale walked me through the whole thing. It took a little bit but I ended u I came in not knowing anything about what I wanted or how much to spend and Dale walked me through the whole thing. It took a little bit but I ended up getting a fabulous Escape! More

Repeat Customer for Many Reasons This is the second transaction that I have had with Dale at Russ Darrow Mazda of Greenfield. Dale is always extremely patient with me and understands This is the second transaction that I have had with Dale at Russ Darrow Mazda of Greenfield. Dale is always extremely patient with me and understands what is important to me. He makes sure everything is clear and spends time going through everything with me. The finance office was quick and easy and there were not any surprises. All in all, I look forward to another shopping experience here again in a few years :) More

Very Fast and Good Service I was helped by Sales Rep Ron. He was very professional and communicated very well. He was also closely accompanied by Nick who helped with getting my I was helped by Sales Rep Ron. He was very professional and communicated very well. He was also closely accompanied by Nick who helped with getting my car loan approved and every single question that I had—these two made sure they were answered. More

Sales inquiry Dale was great, informed me Pam options, also discussed other options in my price range. I’m looking but not ready but put you on the top of my list Dale was great, informed me Pam options, also discussed other options in my price range. I’m looking but not ready but put you on the top of my list More

Having to buy a car after a accident in January. I was searching on line for vehicles in my price range as well as a vehicle that would fit my needs. Earlier in the month I was unfortunately in a car I was searching on line for vehicles in my price range as well as a vehicle that would fit my needs. Earlier in the month I was unfortunately in a car accident and was not planning on buying a car for a long time. I saw one that sparked my interest and found out that it was at the dealership. I showed up around 6:15 pm. gave the stock number hopefully it was still available it was and I was hooked up with Jason Mertens. He got the car and was great to work with. He went out of his way to be personable, and understanding of my situation. The reason that I didn’t give 5 stars is because there was a slight disconnect between the sales manager and myself on the price. I had been very upfront with my ceiling as far as payments. I understand the job required him to get as many dollars out of the vehicle as he could. Explaining that this was the best price he could do. And me reminding him that was over my price I had in mind. Wasn’t going to get any lower but some one had left a window sale sign in the car from previous. I asked my salesman to get it and Jason went out and brought it in. I am not going to share my opinion but we did get that price after some paperwork we were out the door with a freshly washed low mileage vehicle! Jason was great and so was Jason in finance! Thanks Russ Darrow of Greenfield! More

Seamless first car purchase! Going into the process of purchasing my first car, I was nervous and excited. Everyone at Russ Darrow Greenfield was knowledgable, helpful and reassur Going into the process of purchasing my first car, I was nervous and excited. Everyone at Russ Darrow Greenfield was knowledgable, helpful and reassuring. As an incredibly indecisive person, I never felt pressured or rushed into making a decision. It was clear from the start that their priority was to make me happy and help find exactly what I was looking for. I love my new-to-me 2015 CX-5! More

My new to me car I had a very good experience. I really enjoyed the environment however I think I sales associate could have been a little more knowledgeable of the v I had a very good experience. I really enjoyed the environment however I think I sales associate could have been a little more knowledgeable of the vehicle. Aside from that the finance department did not pressure me to purchasing any of the add ons.This was a very easy transaction More

Great Experience All though I did not purchase a car from this dealership Dale in internet sales went above and beyond trying to make a deal that met the numbers I nee All though I did not purchase a car from this dealership Dale in internet sales went above and beyond trying to make a deal that met the numbers I needed to make. I was amazed on the follow up even on a Sunday night! I ended up buying a different make but I would recommend anyone to work with Dale if they are interested in a Mazda. More

Honest but friendly My experience at russ darrow was very pleasant. Jason was honest but friendly and the finance dept worked hard ti make things happen. I am very please My experience at russ darrow was very pleasant. Jason was honest but friendly and the finance dept worked hard ti make things happen. I am very pleased with the vehicle and definitely recommend that anyone looking for a vehicle should look to russ darrow More