Russ Darrow Mazda of Greenfield

Kept saying they would have someone follow up with me but never had follow up with salesperson. Perhaps because I was out of state. Eventually they indicated car was sold. Ended up purchasing a similar vehic never had follow up with salesperson. Perhaps because I was out of state. Eventually they indicated car was sold. Ended up purchasing a similar vehicle at another out of state dealer. The reception folks were very professional and polite. More

The folks at Russ Darrow Mazda are friendly, knowledgeable, and honest. The service was fast and thorough. I went in to have my battery replaced and they offered a free car wash and a safety che knowledgeable, and honest. The service was fast and thorough. I went in to have my battery replaced and they offered a free car wash and a safety check video. I recommend this dealership. More

Staff is really kind, helpful and know their stuff. Really quick appointments and the job is always done well. Really quick appointments and the job is always done well. More

Customer service was excellent! The Detail on service with video was greatly explained And understandable. Fast service! with video was greatly explained And understandable. Fast service! More

Staff promptly greeted me on arrival. Check in process was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were very friendly. Good repair experience. The video of the work was a nice touch! More

Everyone was very friendly and helpful received a video of the technician going over everything nice to see what they are doing very helpful of the technician going over everything nice to see what they are doing very helpful More

Polite & professional & very quick with the service!! I would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! More

As a longtime VIP Customer & Current Driver of a 2021 Mazda sedan today was my first time service dept.experience having my first oil change performed @ Greenfield Mazda location. How Amazingly Impressed Mazda sedan today was my first time service dept.experience having my first oil change performed @ Greenfield Mazda location. How Amazingly Impressed I was today from the initial interaction with the service advisor Chauncey Lovett who took care of me today upon my arrival and a brief status update using their( 20) point Check List performed by the lube technicians today as well. My first time experience to this Greenfield Mazda Service Dept.was Amazing & beyond Over the Top ! How Impressed & utterly Happy & Trusting I felt today having the Entire Service Dept.Team interaction I experienced today from this Greenfield Mazda Store location from start to finish today…. Hats Offs to the entire Service Dept. Team today You All did an Awesome & beyond Fantastic Good Job today from me : (Marie Hoffman )a Long Time Mazda car Driver ! Once again Awesome Job & first time experience of mine today was Awesome!!! 👍 More

Leti was very personable taking care of me with my appointment and paperwork. Comfortable waiting area, prompt service and reasonable cost. appointment and paperwork. Comfortable waiting area, prompt service and reasonable cost. More

Not a transparent buying process. Things were snuck in to our finance contract under the radar and never gone through as they should have been. Yes, we should have read everything carefully, but then again our finance contract under the radar and never gone through as they should have been. Yes, we should have read everything carefully, but then again do you want to buy from this type of place? We ended up with a 4 year old vehicle with headlight error messages the very next day and were told that this was disclosed in the paperwork and was now our problem. Never again. More