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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.4
619 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 619 reviews

March 31, 2025

Well done with my services,everyone was very courteous with the costumers services.I would recommend to ours next times. More

by cbailey1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

March 31, 2025

The service the dealership provided was quick and responsive. The service representative was courteous and quick with updates. More

by modelzf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

March 30, 2025

Car sat in service for 5 days untouched and with absolutely no communication on Russ Darrow’s end. There wasn’t even a work order created for the vehicle when I went to the dealer for updates. Dismi More

by CONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Bicha-Dale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Russ Darrow Mazda of Greenfield responded

Providing a positive experience is our top priority, Connor, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Nick Saidai nick.saidai@russdarrow.com

March 30, 2025

Didn't lock the car hood had to get off the highway so the hood wouldn't flip up and smash my windshield More

by folksgym
Recommend Dealer
No
Employees Worked With
Anthony Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rivera
Apr 02, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Nick Saidai nick.saidai@russdarrow.com

March 30, 2025

The dealership was clean, decorated nicely, and had light refreshments while we waited and made our way through the process. The team was helpful and friendly! More

by maddie.g20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Bicha-Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

March 30, 2025

My appointment didn't "take" from online, but when I brought my car in at the time I thought it was scheduled, they were super nice about it and got my car in within about 15 min More

by A39
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

March 29, 2025

Great service, quick and reliable. Maxwell explained everything very clearly and concisely. Service was completed in a short amount time. More

by CANOESTAR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

March 29, 2025

thank you max for getting me in for lube oil filter tire rotate as soon as i pulled in! very convenient for my hectic schedule. love the video inspection feature and that i can reply to it if needed. everyo More

by scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Saidai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

March 29, 2025

Scheduled a test drive for 2 specific vehicles from the website. Both were sold by the time I arrived. Was suggested a comparable one $5000 above my stated price range, and had to haggle it down to the web More

by RANGEPUP
Recommend Dealer
No
Employees Worked With
Darin Alsfelt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Alsfelt
Apr 02, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nick Saidai nick.saidai@russdarrow.com

March 28, 2025

I called & was helped last minute when I was here from out of town. Very courteous & fit me in More

by NICHOLASMURILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

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