Russ Darrow Mazda of Greenfield

An awesome experience! AJ Becker and Manager Jim Jensen were so very helpful, informative and accommodating to our needs. AJ listened to our situation and what were looking AJ Becker and Manager Jim Jensen were so very helpful, informative and accommodating to our needs. AJ listened to our situation and what were looking for within our budget. After all that was said and done, we were able to take home something we needed that was reliable and reasonable. The whole experience was great, and would definitely recommend this dealership to friends and family. We love our brand new Mazda3. They were able to make our experience enjoyable which is hard to say for alot of car dealerships. Thank you very much for all that you did and we will be returning customers. More

New car purchase Required a vehicle quickly and found Russ Darrow to have the most competitive pricing. Friendly service. Detailing on vehicle hadn’t been performed Required a vehicle quickly and found Russ Darrow to have the most competitive pricing. Friendly service. Detailing on vehicle hadn’t been performed prior to purchase. Completed detailing prior to leaving and performed a great job. More

So fast and easy I found a car on their online inventory at the sheboygan location and called and asked if it could be transferred to this location. Dale took care of I found a car on their online inventory at the sheboygan location and called and asked if it could be transferred to this location. Dale took care of it right away the car was there waiting for me as soon as I got there a few hours later. I went in with numbers in mind that I could afford hoping that car would work out. Aj showed me the car I found online right away as well as another nicer and newer car that was similar. Jason found out a way to make this newer car affordable to me so fast. The entire process took no longer than 3 hours. Everyone was very helpful and so nice. More

above and beyond We had test drove a car a few days before, and were so impressed by how helpful, genuine, and laid back Jason Mertens was as a salesman. A few days We had test drove a car a few days before, and were so impressed by how helpful, genuine, and laid back Jason Mertens was as a salesman. A few days later, we came in to buy, not realizing that the dealership was closing shortly (sorry, guys!). The staff stayed over 2 hours late to assist us with making the sale. Also, when Jason Poster was running my financing, he gave me one rate, which we agreed to, but when we went to sign the paperwork he told us he had gotten a better rate than what we agreed on! I'm very happy with the staff here! Thank you! More

So much fun For anyone who doesnt like car shopping because they are worried about dirty salesman man and dealership tricks go in and see AJ. I worked with AJ and For anyone who doesnt like car shopping because they are worried about dirty salesman man and dealership tricks go in and see AJ. I worked with AJ and Jason and had the best time with them. AJ got me in the right car right away and Jason was a joy to work with and went in depth on the packages available. the only wierd thing was getting contacted by a different salesman after words which seemed strange to me. More

Easy and painless! Came in to find a new to me car after getting rear ended earlier in the day and AJ the finance manager (his name is escaping me at the moment) made ca Came in to find a new to me car after getting rear ended earlier in the day and AJ the finance manager (his name is escaping me at the moment) made car buying process fairly enjoyable! More

Great sales person Jason Mertens was the sales rep that I worked with, and he was great. Very accommodating, thorough in explanations and seems like an honest and genuin Jason Mertens was the sales rep that I worked with, and he was great. Very accommodating, thorough in explanations and seems like an honest and genuine guy. He is the reason I decided to purchase a car from Russ Darrow Mazda Greenfield. He went to bat for me. So, he gets a five star rating. My experiences with two other management individuals was not so nice, however... so I can’t give a five star rating to the dealership. If you have to end up talking with the manger Jason Polster, don’t believe any of his “the banks owe me so I can beat them down to XX $$ per month. I’ll do whatever it takes to get your business” bologna. That was his spiel to me in a nutshell after my first visit. When I came back the second time to purchase the car, this Jason wasn’t there but Patrick Olson was. Patrick essentially told me that he couldn’t do what I was expecting. He didn’t have an answer for why Jason Polster told me what he did. In terms of my dealings with Patrick, he was pretty condescending and talked to me like I didn’t understand what was going on. Shame on me for taking what one of his employees said to me seriously. All in all, Jason Mertens was able to work out an acceptable deal for me and his service was above and beyond. More

Same Nissan Rogue, less miles I did a lot of research on possible replacements for my Ford Edge, found the year and models, called Dale Thorsen and he had a selection ready and wai I did a lot of research on possible replacements for my Ford Edge, found the year and models, called Dale Thorsen and he had a selection ready and waiting for me to test drive when I arrived. Later, after agreeing on a selection, he found the same car with 3000 less miles for the same price. More

Cx9 purchase Everything was perfect. Vehicle was in stock,Jim had all the paperwork ready and Dale had the vehicle cleaned and ready to go so I was in and out very Everything was perfect. Vehicle was in stock,Jim had all the paperwork ready and Dale had the vehicle cleaned and ready to go so I was in and out very quickly. More