Russ Darrow Mazda of Greenfield

Great sales person Jason Mertens was the sales rep that I worked with, and he was great. Very accommodating, thorough in explanations and seems like an honest and genuin Jason Mertens was the sales rep that I worked with, and he was great. Very accommodating, thorough in explanations and seems like an honest and genuine guy. He is the reason I decided to purchase a car from Russ Darrow Mazda Greenfield. He went to bat for me. So, he gets a five star rating. My experiences with two other management individuals was not so nice, however... so I can’t give a five star rating to the dealership. If you have to end up talking with the manger Jason Polster, don’t believe any of his “the banks owe me so I can beat them down to XX $$ per month. I’ll do whatever it takes to get your business” bologna. That was his spiel to me in a nutshell after my first visit. When I came back the second time to purchase the car, this Jason wasn’t there but Patrick Olson was. Patrick essentially told me that he couldn’t do what I was expecting. He didn’t have an answer for why Jason Polster told me what he did. In terms of my dealings with Patrick, he was pretty condescending and talked to me like I didn’t understand what was going on. Shame on me for taking what one of his employees said to me seriously. All in all, Jason Mertens was able to work out an acceptable deal for me and his service was above and beyond. More

Same Nissan Rogue, less miles I did a lot of research on possible replacements for my Ford Edge, found the year and models, called Dale Thorsen and he had a selection ready and wai I did a lot of research on possible replacements for my Ford Edge, found the year and models, called Dale Thorsen and he had a selection ready and waiting for me to test drive when I arrived. Later, after agreeing on a selection, he found the same car with 3000 less miles for the same price. More

Cx9 purchase Everything was perfect. Vehicle was in stock,Jim had all the paperwork ready and Dale had the vehicle cleaned and ready to go so I was in and out very Everything was perfect. Vehicle was in stock,Jim had all the paperwork ready and Dale had the vehicle cleaned and ready to go so I was in and out very quickly. More

Great and straight forward service Very attentive to what I was looking for in a vehicle. Helped me find the right one I was looking for and still get the features I wanted. Easy proces Very attentive to what I was looking for in a vehicle. Helped me find the right one I was looking for and still get the features I wanted. Easy process and plenty of options to make the right choice. Would recommend their sales team to anyone I know. More

Good place The waiting room might not be as nice as some other dealerships but the service is wonderful. I made an appointment and I was in and out in about 1/2 The waiting room might not be as nice as some other dealerships but the service is wonderful. I made an appointment and I was in and out in about 1/2 hour. More

Exceptional service The salesman I worked with, Dale was professional, extremely efficient and responsive as we conducted much of our dealings over the phone. The actual The salesman I worked with, Dale was professional, extremely efficient and responsive as we conducted much of our dealings over the phone. The actual purchase and paperwork was also handled quickly and professionallt. More

Great Dudes These guys were super cool and Dale is fantastic. Fun, quick and easy. I liked how this was unlike my last experience buying a car. These guys were super cool and Dale is fantastic. Fun, quick and easy. I liked how this was unlike my last experience buying a car. More

Great Staff AJ was very nice to work with. He made the process very easy on us and i never felt pressured in to anything. I will be referring everyone i know to h AJ was very nice to work with. He made the process very easy on us and i never felt pressured in to anything. I will be referring everyone i know to him More

number one in my blue book Staff was extremely helpful and I never felt like I was being sold a car. This is my dealership moving forward. Give Russ Darrow a shot. Staff was extremely helpful and I never felt like I was being sold a car. This is my dealership moving forward. Give Russ Darrow a shot. More

Great salesperson! Dale Thoreson I love my Mazda CX-5. The ride is awesome ! I love the new design and Dale and the finance person were very nice. Thank you. I love my Mazda CX-5. The ride is awesome ! I love the new design and Dale and the finance person were very nice. Thank you. More