Russ Darrow Mazda of Greenfield

They lie. They promised paint warranty wasn't required add on. I said i would walk out if they say required when i come in. They assured me not required. Go to They promised paint warranty wasn't required add on. I said i would walk out if they say required when i come in. They assured me not required. Go to buy and they added 2500 to invoice without mentioning it and didnt discount msrp like they show on Cars.com site. I caught paint warranty ECP and said to take it off i didnt want extra paint warranty. They said required as part of sale. I walked out. They outright lie to get you in door and hope you'll buy anyway. Deceptive business practices. More

The experience of leasing a car was quick and efficient. I’ve had a Mazda through Russ Darrow for the past 6 years, and have been happy with each experience I’ve had a Mazda through Russ Darrow for the past 6 years, and have been happy with each experience More

I'm satisfied and happy with the customer service Leticia DeLuna service advisor and + the technician who worked on my car good work DeLuna service advisor and + the technician who worked on my car good work More

I was waited on promptly and courteously. The work was done on a timely basis. I will go there again. The work was done on a timely basis. I will go there again. More

Original car wasn't available but got something else just as awesome! AJ was super thorough. as awesome! AJ was super thorough. More

Great customer service at every step of the process and they do great work to keep my vehicle in top top shape. they do great work to keep my vehicle in top top shape. More

Everything is so organized and efficient. Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! More

I called to confirm that they had a car in stock. The next day I go there and the salesman says the car is in storage. So I make an appointment to see the car on a different day. In the meantime, the The next day I go there and the salesman says the car is in storage. So I make an appointment to see the car on a different day. In the meantime, they raised the price of the car by $3000 two days later. So I called them and they won't honor the price they had previously had. Manager tells me some market adjustment xxxxxxxx. The car has been in their inventory for 140 days. Sure would have thought they would want to sell it. But maybe not? Talk about a xxxx poor way to do business. I hope they don't treat all potential customers the way I was treated. More

Great customer service from all - from initial scheduling phone call to pickup of completed vehicle. phone call to pickup of completed vehicle. More

Took my car here for an oil change, tire rotation, and inspection. Everything went smoothly and efficiently from their reminder that service was due, to getting an appointment, to getting the work done. inspection. Everything went smoothly and efficiently from their reminder that service was due, to getting an appointment, to getting the work done. Everyone was pleasant and friendly and professional. I love the video they show of the brakes and the underside of my car. Work was done quickly and efficiently. I highly recommend them! More