Russ Darrow Mazda of Greenfield

Easy Experience, Great Deal I had such a great experience at Russ Darrow Mazda in Greenfield. I never felt pressured during my time there and they really listened to what I was l I had such a great experience at Russ Darrow Mazda in Greenfield. I never felt pressured during my time there and they really listened to what I was looking for. They explained everything as we were going through the process. I never felt like I was getting hassled, which made me feel really comfortable working with the whole team. Don, RJ, and even Jim in financing were so easy to work with. I would definitely recommend working with them. More

Good Experience, Just a Little Slow The only thing keeping it from being five stars is that the process took longer than I feel it needed to be. From the time we decided on a deal, it to The only thing keeping it from being five stars is that the process took longer than I feel it needed to be. From the time we decided on a deal, it took almost three hours to drive off the lot. More

Good car at a great price This dealership made purchasing a car easy. I had done a fair amount of research, but they were able to answer any remaining questions. Both salesma This dealership made purchasing a car easy. I had done a fair amount of research, but they were able to answer any remaining questions. Both salesman and financing department offered good insight into buying the car and with loan information. I felt very comfortable with the transaction as they did not push warranty information on me that I was not interested in. I would come back in the future. More

Excellent Car Buying Experience! Purchasing a vehicle from Russ Darrow Mazda in Greenfield was a great experience from the start. After first inquiring online about a vehicle, I was c Purchasing a vehicle from Russ Darrow Mazda in Greenfield was a great experience from the start. After first inquiring online about a vehicle, I was contacted very quickly to go over any additional questions I had and to setup a meeting with a sales consultant. I was able to meet with Ron the next day, and he was fantastic to work with. Ron is very laid back and much different than other cars salesmen that I've met with at other car makers' dealerships. He was very patient with me and took the time to go on multiple test drives with cars that had different features so that I could see what I would really want in a car. The whole time is he wasn't over-the-top or pushy with the deals they had going on at the time or how the car I was considering is better than all of the competitors'. After the test drives, he worked with my on my trade-in to get a good price on it and also helped me get the car I wanted with all of the features I wanted at a good price. In addition to Ron, Jason in the finance department was great to work with as well and also very laid back. Both of these guys are great to work with and will help you with your car buying experience. While I plan on keeping this car for a while, I will definitely go back to Ron in the future! More

Dale was great! The negotiation part is usually stressful even if you have a clear line of reasoning to support you. Dale immediately got where I was coming from and The negotiation part is usually stressful even if you have a clear line of reasoning to support you. Dale immediately got where I was coming from and after some back and forth I got very close to what I wanted. I couldn’t have asked for anything more. Thanks Dale! I love my new Mazda 6! More

Great experience Always come back to Dale at this location. Excellent service and awesome to work with!! Can't be more pleased! Will refer friend and family to this Ma Always come back to Dale at this location. Excellent service and awesome to work with!! Can't be more pleased! Will refer friend and family to this Mazda dealership for sure! More

Extremely satisfied. Everyone listens and is focused on satisfying our needs and desires rather than attempting to sell us some other vehicle. The selling approach is low Everyone listens and is focused on satisfying our needs and desires rather than attempting to sell us some other vehicle. The selling approach is low pressure and very comfortable. More

Oil Change Had appointment.and no waiting when I arrived. Greeted by smiling service rep and logged into system in timely manner. Car washed and off I went. Had appointment.and no waiting when I arrived. Greeted by smiling service rep and logged into system in timely manner. Car washed and off I went. More

Excellent Customer Service I just bought my 2018 Mazda CX-5 Grand Touring February 14, 2018. This is my third CX5 from this dealership. I have always thought the Mazda exhibite I just bought my 2018 Mazda CX-5 Grand Touring February 14, 2018. This is my third CX5 from this dealership. I have always thought the Mazda exhibited a unique style and solid performance. I had not planned to buy, but the deal Dale and Nic put together was just too good to pass up. They took the time to hear what I wanted in price and accessories, then made it happen. They were not pushy, but rather persistant to get a deal I would be satisfied with. I recommend u look up my sales guy Dale and meet the Sales Manager Nic. Both worked together to get the deal done and even with accessories. More

Best buying experience ever!!!!! The sales manager gave me a great price right from the start. I told him we were looking at two other vehicles at the time different make. He told The sales manager gave me a great price right from the start. I told him we were looking at two other vehicles at the time different make. He told me please call with any questions and I did multiple times and they were answered. Once we decided that we wanted to go with Mazda I came back any honored a great price and didn't play any games what a wonderful experience. I would highly recommend this dealership to anybody. I have learned that a man's word is a man's word still in this day. More