Russ Darrow Mazda of Greenfield
Greenfield, WI
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Best customer service They have the Best customer service. The really listened to my wants and needs and gave me it without being pushy. Gave me a great deal and felt pr They have the Best customer service. The really listened to my wants and needs and gave me it without being pushy. Gave me a great deal and felt prices were really fair. Thank you Dale, Alex and Gary. More
Amazing experience!!! Everyone treated me wonderfully! Totally a new Mazda fan now because of everyone at Russ Darrow Greenfield!!! Nic Distasio really went ABOVE AND BEYON Everyone treated me wonderfully! Totally a new Mazda fan now because of everyone at Russ Darrow Greenfield!!! Nic Distasio really went ABOVE AND BEYOND FOR ME! Jarred was a GREAT salesman as well, such a sweet kid! The lot attendant even shook my hand! Also, I love my new car!!!!!! More
Excellent Service I love my new Mazda3. Everyone at the dealership is very kind and helpful. I took my car home for the first time and realized there was a scratch in t I love my new Mazda3. Everyone at the dealership is very kind and helpful. I took my car home for the first time and realized there was a scratch in the front of the car (probably just from people walking through the lot). We called the dealership and they had us bring it in the next day so it could be buffed out. Jason is very knowledgeable and made me feel very comfortable through my first car buying experience. I highly recommend him. More
Quick service Went in for an oil.change which went fine but was disappointed that no one talked to me about the check boxes that needed attention on the form that t Went in for an oil.change which went fine but was disappointed that no one talked to me about the check boxes that needed attention on the form that they filled out. Didn't realize I was due for a tire rotation until I got home and read the form. Now I have to make a Separate appointment for that which is annoying. More
Great experience My wife and I went in to get new vehicles. They were able to find two vehicles we loved ac worked with us on pricing. Overall a great experience! My wife and I went in to get new vehicles. They were able to find two vehicles we loved ac worked with us on pricing. Overall a great experience! More
Easy and quick service- painless experience! I went into Russ Darrow on a Thursday evening for an ad for a car from AutoTrader.com, and I worked with Marty. There was a price differentiation bet I went into Russ Darrow on a Thursday evening for an ad for a car from AutoTrader.com, and I worked with Marty. There was a price differentiation between the ad and the dealership price, and they honored the ad pricing for me. I wasn’t intending to purchase the car, only to check it out, but with the end price that I got, I couldn’t pass up the deal! Walked out with my ideal car for a great price. Post-purchase, I noticed that the car hadn’t been detailed as promised, so I called the next morning and the manager, Nick, made it happen the next day. Because they were backed up, I received a loaner car so I get back to work while they finished, and it was an easy fix. Great customer service by the whole team!!! More
2017 Mazda6 Sport ~ Jill Sales Consultant Jason Mertens was professional, informative, knowledgeable & made me feel comfortable. He went the extra mile after the purchase to s Sales Consultant Jason Mertens was professional, informative, knowledgeable & made me feel comfortable. He went the extra mile after the purchase to show me vehicle features. More
Excellent experience Ron was awesome and professional. He was very helpful in our decision making process and made the experience enjoyable. We will definitely be back t Ron was awesome and professional. He was very helpful in our decision making process and made the experience enjoyable. We will definitely be back to buy our next car from him! Thank you Ron! More
Quick and easy. Purchased our lexus a week ago. Phenomenal! Jason worked with us, and was a great help. Being at a Mazda dealership and lexus not being his strong p Purchased our lexus a week ago. Phenomenal! Jason worked with us, and was a great help. Being at a Mazda dealership and lexus not being his strong point he still answered all our questions. English not being our first language he was very patient and understanding for us. Couldn't have asked for a better experience. More
Good Cars, Bad Upsells The cars are clean and well taken care of but beware of unnecessary upsell after upsell when purchasing a car. Management and staff do not return call The cars are clean and well taken care of but beware of unnecessary upsell after upsell when purchasing a car. Management and staff do not return calls More