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Russ Darrow Mazda of Greenfield

Greenfield, WI

3.5
466 Reviews

3520 South 108th Street

Greenfield, WI

53228

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Showing 466 reviews

May 29, 2018

The best and fastest service This is the second time for my wife and I to deal with Ron and his staff. Just like the last time with Russ Darrow and Ron Tolzman the best and fastes More

by SJ Can 1+1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the Finance guy name, but thumbs up to him., Ron Tolzman
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 29, 2018

Happy customer I was so nervous during this entire experience, but Dale made me feel comfortable and was very helpful! I am very happy with my brand new car! More

by Jamie13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thorsen
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 29, 2018

Fantastic! Dale made buying my first car super easy! He was super friendly and laid the options out so I could understand what my best choice would be. He also More

by Anonymous86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thorsen, Alex Bergeson
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 28, 2018

Great service This dealership offers very competitive prices and has a sales team that wants you to be happy. I arrived around 8 pm and test drive a Mazda CX-5. The More

by Jam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Peters
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 28, 2018

Great service I came in to buy a car for my daughter. After looking at five cars, decided on the Mazda CX-5. Don was super helpful in answering questions and speedi More

by Onetimejb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Thurber, Nic Distasio
May 26, 2018

Worst dealership I have ever encountered. The sales guy was ok but management and finace is a xxxxing joke. They knew the vehical had a bad transmission and if i had not purchased an extended More

by Jazzywizkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Woodward, Jason Mertens, Nic Distasio
Aug 15, 2018 -

Jazzywizkid responded

So I went back to the dealership and they basically did not want to help me. The private response to my review was nothing but lip service. To make a long story short they told me because my mechanic mentioned that I SHOULD talk to a lawyer they couldn't do anything for me. Because they heard the word lawyer. And the attitude of this xxxxing guy Nic was so rude nonchalant to my issues and semi aggressive. Unprofessional and a wanna be tough guy. Took a huge loss and i'm pissed every time I have to change a part not having to do with regular maintenance or wear and tear from their negligence to mention known faults. The SUV had no rear shocks and the system was bypassed/overridden so that the service air ride system would not illuminate on the dash. And since their service department changed the brakes they would have seen the bad shocks. I actually had the brakes replaced due to squeaking and that's when we saw it. The vehicle is unsafe to drive.

May 23, 2018

Good Service at Russ Darrow Purchasing a car at Russ Darrow Mazda was a breeze. Our salesman, Jason M., was efficient, personable and very helpful. It took a little longer than e More

by mandk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 14, 2018

Professional and personal services. Even with a few technical issues beyond their control the sales and financial personnel were extremely proactive with making my experience pleasurable More

by Brian s71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Peters
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 12, 2018

Great service Very nice and cool 😎 and he is the best and good all of them did a great job and got me into a new cat More

by Abd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Distasio, Alex Bergeson, Jarred Garza
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

May 12, 2018

Amazing experience from beginning to end. I was in need of a new car and the amazing people at Russ Darrow made it an outstanding experience. Ron was able to help me pick out a car and put me More

by Craig Nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tolzman, Nic Distasio, Zivorad Filipovic
Feb 06, 2023 -

Russ Darrow Mazda of Greenfield responded

Thank you for the review

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