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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.4
589 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 589 reviews

March 27, 2025

Great service. I like the video of my inspection at the end. Would come back! More

by carolinewmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

Great job, last minute appointment and got oil change and tires rotated in under an hour. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

As my first time buying a car, my experience could have been smoother.. The dealership was a bit unorganized all together, but at the end of the day I got the car I wanted and they were able to work with m More

by DYSON.AHOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto- 5 Stars
Mar 30, 2025 -

Russ Darrow Mazda of Greenfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Nick Saidai nick.saidai@russdarrow.com

March 27, 2025

It felt unfair that there is a 3% fee charged to use a credit card without prior notice. For expensive bills, such as mine, I had to pay $50 just as a fee to use my credit card because I did not know to b More

by Carservicereview
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

March 26, 2025

Max is always so pleasant. My car is always done in a timely manner and as promised. It nice that they provide water and snacks. More

by REEDTHEWORD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Max here at Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

March 26, 2025

Marquavis was very pleasant and took care of us in a timely manner. I had amvery good experience. More

by DOBRIEN60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquavis Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Mazda of Greenfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

March 25, 2025

Maxwell is always courteous, helpful with recommendations, and caring. I always seek him out when I’m at the dealership More

by MARIA.DISARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for your review, Maria! It's great to hear that Maxwell was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

March 25, 2025

Chauncey did not respond to my text where I asked him a question while the vehicle was being serviced. I expect better service when I'm coming there spending my hard earned money and not laziness or someon More

by ALICIABOWEN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your review, Alicia. We appreciate your feedback on our service communication and will take it into account for the future. Please let us know if there's anything else we can do for you. Nick Saidai nick.saidai@russdarrow.com

March 25, 2025

Emesto was extremely helpful and personable, able to answer all my questions and assist with purchasing my car quickly and efficiently! More

by MADDIE.FREY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emesto
Mar 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us, Maddie! We work hard to make sure our guests have an exceptional experience. We will share your comments with Ernesto, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

March 22, 2025

You are the best. ..thank you for assisting me every step of my journey. I appreciate you More

by YJVANDERLAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason M. / Sales
Mar 23, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

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