Russ Darrow Mazda of Greenfield

Great Experience My husband and I purchased a 2015 Honda Civic and we were there for hours and hours. All those hours paid off because we left with a beautiful white c My husband and I purchased a 2015 Honda Civic and we were there for hours and hours. All those hours paid off because we left with a beautiful white car and was extremely happy with the service and the purchase. More

Waiting on auto part. Paid for a $1200 part. Been 2 weeks, no call; no part ???? Need yet to have part installed. Been w/o radio sound car phone for two weeks Paid for a $1200 part. Been 2 weeks, no call; no part ???? Need yet to have part installed. Been w/o radio sound car phone for two weeks More

Staff is horrible but Jason is honest and actually cares. I worked with Jason after working with another sales associate that didn't go over so well with me. I actually went to another dealership because of t I worked with Jason after working with another sales associate that didn't go over so well with me. I actually went to another dealership because of this. I called back to Russ Darrow because the deal they had was cheaper than the other dealer I was approved with. On the second attempt I was blown away by the professionalism knowledge and honesty of Jason. Way to go Jason. Screw the other staff. More

They were very nice and professional Excellenct services! I would recommend there services to everyone i know! Very friendly! Had me a ride there and back to pick up my vehicle Excellenct services! I would recommend there services to everyone i know! Very friendly! Had me a ride there and back to pick up my vehicle More

Dale was great! Not being a fan of the new car buying experience, I was dreading this. My salesman, Dale, was pleasant and friendly and I ultimately got the price I w Not being a fan of the new car buying experience, I was dreading this. My salesman, Dale, was pleasant and friendly and I ultimately got the price I wanted for my new Mazda. More

Not as good as I thought Well we were having a decent experience and all but as soon as we were signing it seemed way to expensive. My husband was the only one on the papers a Well we were having a decent experience and all but as soon as we were signing it seemed way to expensive. My husband was the only one on the papers and I was running after my kids. In the course of time that i was by Ron i heard him say 3 times that the car was not going to be the price we saw on the sticker. He kept saying around 6000 or 7000. But low and behold we have a loan for about 17000 dollars. Guess we will never go back and we wouldn't recommend going here unless you want to get ripped off. More

Excellent service Fast oil change ! Excellent customer service! Felt confident in Russ Darrow to do my oil change and not steer me to other things that I didnt want or Fast oil change ! Excellent customer service! Felt confident in Russ Darrow to do my oil change and not steer me to other things that I didnt want or need More

Oil Change Typical oil change, Chauncey is always wonderful he has great customer service! Unfortunately this time took longer than usual over an hours time. Typical oil change, Chauncey is always wonderful he has great customer service! Unfortunately this time took longer than usual over an hours time. I also did not receive my sticker stating my milage for my next oil change. Therefore I had to call and request thsi. Service this time around was not as great as it has been in the past. I was not impressed. More

Amazing dealership When I walked in I was greeted and offered water and other refreshments, everyone was nice and aj was great showing me cars and helped me find the rig When I walked in I was greeted and offered water and other refreshments, everyone was nice and aj was great showing me cars and helped me find the right one for me. I would recommend anyone looking for a car to come here! Definitely will be coming back in the future! More

Pleasant and very easy She was a very out going and friendly sales person. She went to the next level and made sure that I had exactly what I was looking for. She even staye She was a very out going and friendly sales person. She went to the next level and made sure that I had exactly what I was looking for. She even stayed late to make sure I could leave with my car that night. More