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Russ Darrow Mazda of Greenfield

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.5
857 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 857 reviews

October 09, 2025

Overall good experience and accomplished getting my goal met with money payments in my price range. More

by RACHAELLUBAHN
Recommend Dealer
Yes
Employees Worked With
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Russ Darrow Mazda of Greenfield responded

Here at Russ Darrow Mazda of Greenfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Nick Saidai nick.saidai@russdarrow.com

October 07, 2025

They fixed the problem that was created during my brake repair. I was glad with their work. More

by AMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Nick Saidai nick.saidai@russdarrow.com

October 06, 2025

My case manager has been working with me on resolving an issue - dealership says there’s nothing wrong with my vehicle - my case manager told me they were supposed to call the Mazda IT department while it w More

by LAURENASH504
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Russ Darrow Mazda of Greenfield responded

Hello Lauren: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

October 05, 2025

Had my vehicle in 4 times and it’s still not fixed correctly. Two parts were replaced that didn’t need replacing. Now something else is not working. More

by jjselensky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

October 05, 2025

They were accommodating, however, with one exception. I was not notified when the work on my car was completed. I was told that I would receive updates and never did. I had to call after 2 1/2 days. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Russ Darrow Mazda of Greenfield responded

Ellen, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case, and we’d love the opportunity to get more details to see if we can turn this situation around for you. " Nick Saidai nick.saidai@russdarrow.com

October 04, 2025

Our salesperson was knowledgeable and did not push the sale, worked with us on price More

by MP47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayden Czaplewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

October 02, 2025

Got me in quickly, fixed my issue, provided a free ride home and kept me informed throughout the process. It was a good repair experience. More

by NSOCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

October 01, 2025

Everyone was friendly and efficient. The process was free of hassle. We got the vehicle we wanted. More

by ELRICIX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Russ Darrow Mazda of Greenfield responded

Here at Russ Darrow Mazda of Greenfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Nick Saidai nick.saidai@russdarrow.com

September 28, 2025

Great meets my expectations. Feel comfortable going there. Very good on there inspections I appreciate that. More

by DAVIDVIGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Nick Saidai nick.saidai@russdarrow.com

September 27, 2025

The representative was informative and a gentleman. The video the man did was excellent. I enjoyed the experience & they answered all my questions. More

by lindadfroehlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

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