Russ Darrow Kia of Wauwatosa - Service Center

Oil change Never had bad service, but when they were done with my car, they had my handicapped placard on the floor, and my half full soda on the floor which spi Never had bad service, but when they were done with my car, they had my handicapped placard on the floor, and my half full soda on the floor which spilled everywhere, making my car dirtier than when I went in. More

No 1 with me Overall courteous and knowledgeable staff and service was efficient as well as the waiting area felt like as waiting at home in my own homw Overall courteous and knowledgeable staff and service was efficient as well as the waiting area felt like as waiting at home in my own homw More

Just an oil change Even though this was just an owl change, the check-in was great, went to the customer area and had a cup of coffee. The Oil change done on time, th Even though this was just an owl change, the check-in was great, went to the customer area and had a cup of coffee. The Oil change done on time, the car was washed, and I left a very happy customer. More

Keep up the good work Everytime I need to go to Kia I either deal with Miranda Z or Jousha R and they both do a great job. From the friendliness to the customer service the Everytime I need to go to Kia I either deal with Miranda Z or Jousha R and they both do a great job. From the friendliness to the customer service they provided me when I am there. Make sure I'm comfortable while I'm waiting for my vehicle to be finished. Keep up the good work to them both. More

Car service Russ Darrow has great customer service! I've been dealing with the same service men since I've had my car (Ryan and Dave great men). I purchased a 201 Russ Darrow has great customer service! I've been dealing with the same service men since I've had my car (Ryan and Dave great men). I purchased a 2010 Kia Forte back in Oct of 2010. I haven't had not one problem since I purchased it. More

Routine oil change A routine oil change should never take over an hour and twenty minutes? Especially with a scheduled appointment. Why make an appointment if they can't A routine oil change should never take over an hour and twenty minutes? Especially with a scheduled appointment. Why make an appointment if they can't get you in and out in 30 ml minutes? More

Great, Quick service My problem wasnt easily described with my car but enjoyed the service, thier shuttle and communication! Car looked and ran great when completed. Glad My problem wasnt easily described with my car but enjoyed the service, thier shuttle and communication! Car looked and ran great when completed. Glad everything was under warranty. More

Great Very friendly and courteous. Highly satisfied with my visit and experience. Definatly would recommend. Walked me out to car made sure everything was Very friendly and courteous. Highly satisfied with my visit and experience. Definatly would recommend. Walked me out to car made sure everything was done correctly. More

Oil change I came in for an oil change. David always greets me with a smile and knows me by name. He also got me a quote for new tires. The shuttle driver is a I came in for an oil change. David always greets me with a smile and knows me by name. He also got me a quote for new tires. The shuttle driver is always very nice too! More

thank you for prompt service I had been unable to bring my car because of broken leg. The service advisor told me in future I could call and arrange for car to be picked up. Thank I had been unable to bring my car because of broken leg. The service advisor told me in future I could call and arrange for car to be picked up. Thank you for adding vacuum the car aftet wash. More