Russ Darrow Kia of Wauwatosa - Service Center

Friendly on time service They were very friendly and helpful. They estimated about an hour and a half for our service but it only took about 55 minutes. The only problem was They were very friendly and helpful. They estimated about an hour and a half for our service but it only took about 55 minutes. The only problem was that they didn't return some of the settings on the car and they pulled out our Progressive insurance monitor and didn't put it back when finished. A man was also nice enough to remove some of the ice off of the car as their car wash wasn't operating because of the extreme cold. More

Thank you Thanks for always getting a job done on time and accurately. Appreciate your service and your effort. Also for making your customers happy, thank you Thanks for always getting a job done on time and accurately. Appreciate your service and your effort. Also for making your customers happy, thank you keep up the good work guys! More

Good job Everything was fine except it was disappointing that I had to wait 30 mins for the shuttle to take me to work. That of course made me late Everything was fine except it was disappointing that I had to wait 30 mins for the shuttle to take me to work. That of course made me late More

I like this dealership a lot!! Everyone has always been helpful any time I have visited this dealership.My most recent visit was because I am having an issue with my vehicle and bec Everyone has always been helpful any time I have visited this dealership.My most recent visit was because I am having an issue with my vehicle and because I have confidence in them it made me feel better to go there to get this taken care of.The people are always helpful and even give me good advice on what is actually needed for my vehicle .I have always gotten a realistic expectation in getting service and I genuinely enjoy coming there . More

Excellent Tire light was on. Even though Russ Darrow Kia had no available appointments they allowed me to come in. I had two screws in one tire and they fixed i Tire light was on. Even though Russ Darrow Kia had no available appointments they allowed me to come in. I had two screws in one tire and they fixed it for free. Excellent service! More

Great customer service I went for an oil change and it was fast and great customer service was provided! Highly recommend to friends and family! Very clean in the inside as I went for an oil change and it was fast and great customer service was provided! Highly recommend to friends and family! Very clean in the inside as well. More

Satisfied I’m always pleased with the service I get. They finished my car in a timely fashion and it was vacuumed. I like how I can drop my car off early and t I’m always pleased with the service I get. They finished my car in a timely fashion and it was vacuumed. I like how I can drop my car off early and then pick it up when the work is all done. More

Easy, short time and courteous. Courteous at every visit wether big or small fix for your car. Answer all questions about your car, in a manner that is thoroughly understood., plus t Courteous at every visit wether big or small fix for your car. Answer all questions about your car, in a manner that is thoroughly understood., plus they wash and vacuum your car. Just moved back to Wisconsin from Sam Diego which none of the above would have happened. More

Customer Service My experience with Russ Darrow Kia of Wauwatosa was pleasant. The staff was extremely friendly and courteous. I am thankful for my decision to purchas My experience with Russ Darrow Kia of Wauwatosa was pleasant. The staff was extremely friendly and courteous. I am thankful for my decision to purchase my vehicle from here. Looking forward to my next oil change 😊 More

Great Service Over all great inspection, to my needs and concerns. Keep up the good work ladies and gentlemen, I really appreciate it! Thanks Again Service Dept Over all great inspection, to my needs and concerns. Keep up the good work ladies and gentlemen, I really appreciate it! Thanks Again Service Dept More