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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,887 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,887 reviews
May 20, 2026
The building itself, customer amenities, employees who gladly answer every question are all first rate. Just leased my 6th consecutive KIA from this same dealer location which I think says it all. gladly answer every question are all first rate. Just leased my 6th consecutive KIA from this same dealer location which I think says it all. More
by DKLUG
May 19, 2026
Quick and friendly Car was done quickly and Sarena was friendly throughout the process Waiting area was clean friendly throughout the process Waiting area was clean More
by Wilfrem1
Verified CustomerMay 19, 2026
Ernesto was nothing but great when getting me a brand-new 2026 Kia. He worked hard, and I appreciate all the hard work. 2026 Kia. He worked hard, and I appreciate all the hard work. More
by halislaten
Employees Worked With
May 18, 2026
An uber was called by Russ Darrow while I was waiting there for an oil change. Also I was waiting and the advisor was texting instead of coming over to talk to me which I didn't see for awhile. Also made there for an oil change. Also I was waiting and the advisor was texting instead of coming over to talk to me which I didn't see for awhile. Also made snide remarks under his breath when I checked out. Took 2 hours. Way too long More
by goldeelox2
May 15, 2026
I called with an issue I had while driving. They had an appointment available same day. They were able to diagnose and complete the repair same day and gave a list of projected issues that I co They had an appointment available same day. They were able to diagnose and complete the repair same day and gave a list of projected issues that I could schedule at my convenience. I felt they were honest and reliable. More
by rxg1201
Employees Worked With
Antwone
May 15, 2026
I prefer the West Madison location. Team seemed preoccupied, shortstaffed? Helpful in scheduling and adjusting my appt Team seemed preoccupied, shortstaffed? Helpful in scheduling and adjusting my appt More
by RRAMIREZ196877
May 15, 2026
A Great Feeling ? ? A Great Feeling knowing that the Problem will be solved. A Wonderful exsperience each time. ? A Great Feeling knowing that the Problem will be solved. A Wonderful exsperience each time. More
by Brothadonell
May 14, 2026
Very friendly, efficient and willing to help Even when it's not your customer, they help it's not your customer, they help More
by MARYKAYKLUKAS
May 13, 2026
They allowed me to test drive a vehcile with the trim package I wanted and they worked with me to get it in the specific color I wanted. Michael kept an open line of communication throughout the entire p package I wanted and they worked with me to get it in the specific color I wanted. Michael kept an open line of communication throughout the entire process. More
by GOBIN.SARA
Employees Worked With
Michael Mayweather
