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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.3
1,932 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,932 reviews

October 23, 2026

I went in for the software update but did not know you would also check air filters, lights and tires. You were very thorough. More

by tergerson
Recommend Dealer
Yes
Employees Worked With
Serena
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Oct 23, 2026 -

Russ Darrow Kia of Wauwatosa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Kiscellus matt.kiscellus@russdarrow.com

October 22, 2026

My car now has a second scratch. Idk what they transported but neither I nor my wife transport anything in the back More

by Desean06
Recommend Dealer
No
Employees Worked With
My car now has a second scratch. Idk what they transported but neither I nor my wife transport anything in the back
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October 20, 2026

Great customer service as usual! T always takes time to talk with me and makes sure that I am getting excellent service! More

by MeaganRutkowski
Recommend Dealer
Yes
Employees Worked With
T
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Oct 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing that our service team took the time to speak with you and delivered excellent care for your Kia Telluride is rewarding. Your kind words and five-star rating mean a great deal to us. Matt Kiscellus matt.kiscellus@russdarrow.com

October 16, 2026

I was early to my appointment and the woman who was working at the service desk was very friendly about it. They got me in early. They got me out in less time than they said it would take. I'm the woma More

by Kristinemariehughes
Recommend Dealer
Yes
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Oct 16, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that our service desk representative was so welcoming and that you were back on the road sooner than expected means a lot to our service team. We’re pleased we could fit you in early and complete the service on your Kia Telluride in less time than anticipated. Matt Kiscellus matt.kiscellus@russdarrow.com

October 16, 2026

Friendly and prompt Took the time to help me find the right vehicle for my family More

by Goryanh
Recommend Dealer
Yes
Employees Worked With
Michael Scott
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Oct 16, 2026 -

Russ Darrow Kia of Wauwatosa responded

Your note about our team’s welcoming and swift support highlights how we aim to guide families. It was a pleasure helping you find the right Kia Carnival, and your feedback means a lot to our team. Matt Kiscellus matt.kiscellus@russdarrow.com

October 09, 2026

I honestly went in with low expectations of being able to get the car i wanted. Christen eased my nerves and totally made it happen. By far the best experience in a dealership. Definitely would recommend. More

by MELISSALYNN2931
Recommend Dealer
Yes
Employees Worked With
Christen Dargen
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Oct 09, 2026 -

Russ Darrow Kia of Wauwatosa responded

Our team enjoyed guiding you through the purchase of your new Kia K5. Knowing you felt at ease and left with the Kia K5 you wanted means a lot to our team. Thank you for recommending our dealership. Matt Kiscellus matt.kiscellus@russdarrow.com

October 09, 2026

Everyone there has an excellent level of customer service, thats why I keep bringing my vehicle there (Matt C. The Service Mgr too)! More

by mightymdc
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Athanasios Almouti
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Oct 09, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad you keep trusting our service department with your Kia Sportage. Knowing that our team’s dedication to customer care has earned your confidence means a lot to us. Matt Kiscellus matt.kiscellus@russdarrow.com

October 09, 2026

Was great, easy and short. I could say that I had to go due an issue in the last service More

by nscungio
Recommend Dealer
Yes
Print
Oct 09, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad this visit felt straightforward and efficient. Our team is pleased we could quickly address your prior service concern on your Kia Sorento. Matt Kiscellus matt.kiscellus@russdarrow.com

October 06, 2026

It was a pleasure to meet with you and your team, and they were able to get me a better vehicle and a better upgrade. Everything is running smoothly. The service was awesome. I walked in and I saw t More

by ANTHONYLEIBITZKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that everything ran smoothly and you’re enjoying your new K4 means a lot to our team. Bernardo and our team are pleased we could find the ideal upgrade and help you drive off in a K4 that brings a smile every time. Matt Kiscellus matt.kiscellus@russdarrow.com

October 05, 2026

This dealership provides a video of the work that was done. The level of transparency this provides is fantastic! They keep the customer aware of any delays, reasons for delays and are very concerned wit More

by MDSTEWART53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
Print
Oct 06, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing that our video updates and clear communication kept you informed throughout your Kia Sportage’s service means a lot to our service team. Transparency is at the heart of how our service department operates, so it’s gratifying to know this approach resonated with you. Thank you for trusting us with your Sportage and for your five-star rating. Matt Kiscellus matt.kiscellus@russdarrow.com

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