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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,802 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,802 reviews
May 04, 2026
I'm always pleased with the service that I receive from the staff. Sarena always keeps me updated and is very pleasant to work with. I had a nail in my tire and the staff fixed it for free. the staff. Sarena always keeps me updated and is very pleasant to work with. I had a nail in my tire and the staff fixed it for free. More
by lmstewart1227
Verified Customer
May 03, 2026
Fastest car buying experience I've ever had. Got in and got out with a better than expected car at the right price. Got in and got out with a better than expected car at the right price. More
by anthonyraasch
May 03, 2026
Fastest car buying experience I've ever had. Got in and got out with a better than expected car at the right price. Got in and got out with a better than expected car at the right price. More
by anthonyraasch
May 03, 2026
I always get great service and attention to detail from T and the whole staff at RD Tosa Kia, will definitely be back again! and the whole staff at RD Tosa Kia, will definitely be back again! More
by mightymdc
May 01, 2026
I had a pretty poor experience recently at this dealership. I lease a car from here and I had called about an error I was getting that caused my car to not start at an intersection more than once. dealership. I lease a car from here and I had called about an error I was getting that caused my car to not start at an intersection more than once. I was also due for a standard oil change. When I brought the car in I had brought it in for the oil change and the error issue. I was told I had a recall to my car and that was more than likely the issue I was facing. They had my care for two days and when I picked up the car, all was good. Until a week later I went to start my car and the same error occurred, this time leaving me with a dead car - it would not start. I was to be in Chicago this day, so I started googling what it could be. ( this was same error I had brought it in for) and one of the things was dead/low battery. So I called the dealership and has asked right off the bat when an oil change is done what is completed. The listed a few things and also stated running a battery test. Once I popped my hood I saw that my coolant and my washer fluid hadn't even look touched ( I took pictures of the results) and I was able to jump it and bring it in someplace else on a Sunday to get battery tested and it instantly failed. I then had the battery swapped and I haven't had any issues. I have since then ( the last 6 days) been trying to get ahold of any leadership and have yet been able to be called back. I have called every day with no results. I am HUGE on customer service and also trusting that when work is being done that all points are being done. The misses I experienced were controllable and inconvenient and for me More
by Dobry311
Employees Worked With
May 01, 2026
He was wonderful very helpful answer any questions I had was very patient and knowledgeable about the vehicles which helped me a lot so thank him so much was very patient and knowledgeable about the vehicles which helped me a lot so thank him so much More
by Happy person j123
May 01, 2026
Everyone was very pleasant and professional AND responsive to my inquiries. Would recommend this dealership and Rigo to friends and family. My first KIA, very excited 😊 responsive to my inquiries. Would recommend this dealership and Rigo to friends and family. My first KIA, very excited 😊 More
by ALTOJEK
May 01, 2026
Very happy with the service. I appreciated the price transparency and receiving a video of the engine with repairs. I appreciated the price transparency and receiving a video of the engine with repairs. More
by Melzoem
