Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.3
1,915 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Contact Dealership
View Awards

1901 N Mayfair Rd

Wauwatosa, WI

53226

Directions

By Type

Showing 1,915 reviews

September 11, 2026

I was told that it would take two hours and it actually took an hour for a recall. Service is very quick. More

by Cindy.dennis32
Recommend Dealer
Yes
Employees Worked With
Serena
Print
Sep 11, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad the recall on your Kia Telluride was completed in just one hour. Knowing you found our service efficient means a lot to our service team. Matt Kiscellus matt.kiscellus@russdarrow.com

September 10, 2026

I have never encountered the service and attention I received than I have by Conner. More

by rjdethloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lynn Sicilia
Print
Sep 10, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing that Connor’s attentive care made such a difference during your Telluride’s service is truly rewarding. Your five-star rating and kind words mean a lot to our service team. Matt Kiscellus matt.kiscellus@russdarrow.com

September 05, 2026

Christofer was very friendly and professional, explained what all I was getting done. He was kind enough to pull the car around so we didn't have to walk to get it. More

by MSCCHOIRGAL
Recommend Dealer
Yes
Employees Worked With
5
Print
August 29, 2026

Overall great service and great customer service experience!! I appreciated Serena's assistance, she worked well with me to get my repairs done. More

by Victoria.Drake711
Recommend Dealer
Yes
Employees Worked With
Serena
Print
Aug 31, 2026 -

Russ Darrow Kia of Wauwatosa responded

Victoria, thank you so much for your kind words for Serena and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

August 26, 2026

They did the work timely and kept me informed. The staff is very knowledgeable and helpful. More

by Julie R
Recommend Dealer
Yes
Employees Worked With
Christopher
Print
Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that the work was completed promptly and that you felt informed means a lot to our service team. We’re happy our staff’s knowledge and helpfulness stood out during your Kia Sportage service. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

They were very nice and helpful. Courteous and well informed about my vehicle. I was very impressed. More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
Service
Print
Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad our service team could deliver courteous, knowledgeable care for your Buick Encore. Your kind words and five-star rating mean a lot to our service department. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

Welcoming, experienced, respectful and caring. The sales person (Dusty Elmer) was very impressive and respectful during my time in the office. More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
James Christy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Christy
Print
Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing you found our team welcoming and attentive is truly rewarding. We’re glad we could assist you with your Buick Encore purchase and appreciate your five-star rating. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

Quick service friendly staff Conner was awesome to work with as always Love coming to the dealership vehicle was return to me very clean More

by kitadunigan87
Recommend Dealer
Yes
Employees Worked With
Conner
Print
Aug 26, 2026 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2026

She was incredibly helpful and timely in her communications Good job keeping me up to date More

by acbrimmer
Recommend Dealer
Yes
Employees Worked With
Serena
Print
Aug 25, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing that you found our communications helpful and timely means a lot to our service team. We’re glad we could keep you informed throughout the service on your Carnival. Matt Kiscellus matt.kiscellus@russdarrow.com

August 21, 2026

Very peaceful. I love looking at the merch while waiting Also.. staff is super cool! More

by BOWIEDONTE25
Recommend Dealer
Yes
Print
Aug 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing the lounge felt peaceful during the service on your K4 means a lot to our team. We’re glad you enjoyed browsing our merchandise and found our staff welcoming. Matt Kiscellus matt.kiscellus@russdarrow.com

1
2
...
192