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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

4.6
218 Reviews

218 Reviews of Russ Darrow Waukesha Kia - Service Center

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November 13, 2020

Convenient location and well staffed. Never any problems with any of the services provided since I’ve been coming to this Kia Service location in Waukesha. More

by Pearl.tamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Very friendly and competent staff. They were thorough and explained what was done on my car. The waiting area could be larger, especially with covid. More

by Kryzenske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
November 05, 2020

First time at Russ Darrow Kia Waukesha for an oil change, I give them 5 stars! Quick, friendly service and a nice car wash, too! I'll be back, thank you More

by burninenergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

I was very happy with the service and level of professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! More

by DHoltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

It was a wonderful experience!We were able to get an It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
October 20, 2020

I came to this dealership the last 2 years to do emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especia More

by Ervk529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wilson
October 20, 2020

The work on my vehicle was completed accurately and on time, the service representative was nice to work with, I will definitely bring my car here again for service. More

by Mlto369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
October 20, 2020

Oil change took nearly an hour and a half even though I had an appointment. Service writer was very friendly , but told me to expect to have my car back in an hour - which I already thought was too long. W More

by Dmcclurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
October 19, 2020

The service that I asked for was done exactly right the first time. Can’t ask for more than that. The service tech is very experienced and knew exactly what I needed. More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

The moment I pulled in they took care of everything. I The moment I pulled in they took care of everything. I was immediately put at ease and surprised with how detailed they were. I will definitely be co More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wilson/Isiah Neubauer
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