Russ Darrow Waukesha Kia - Service Center

Service My oil change was done in a timely, courteous and timely manner. I would highly recommend RUSS DARROW KIA service center. It was a pleasant experience My oil change was done in a timely, courteous and timely manner. I would highly recommend RUSS DARROW KIA service center. It was a pleasant experience. More

Service Expectations Met The service was as expected with professional and in a timely manner. Provide feedback that gave us options if additional service was needed and wante The service was as expected with professional and in a timely manner. Provide feedback that gave us options if additional service was needed and wanted. Felt that the information was honest and accurate. More

Great service! I bought my Kia at this dealership and always have great service for the two years of owning my car. Desmond is prompt, and professional who goes abov I bought my Kia at this dealership and always have great service for the two years of owning my car. Desmond is prompt, and professional who goes above and beyond for his customers. More

Everyone is always helpful I use Russ Darrow Kia Waukesha as I’m always treated with a smile. Everyone there is always courteous. I love that they wash my car when the service I use Russ Darrow Kia Waukesha as I’m always treated with a smile. Everyone there is always courteous. I love that they wash my car when the service is complete. More

Excellent service Service adviser and tech were great in providing service and explanations regarding my 2015 Kia Soul. I will return for service at this location in t Service adviser and tech were great in providing service and explanations regarding my 2015 Kia Soul. I will return for service at this location in the new future. More

Always great I always love going to get my car serviced. It is done in a timely manner and they make sure to take care of everything. I always love going to get my car serviced. It is done in a timely manner and they make sure to take care of everything. More

Recall work. Team member was able to respond to all my questions. Polite and courteous. Overall it was a good experience. Asked to perform cabin filter check but t Team member was able to respond to all my questions. Polite and courteous. Overall it was a good experience. Asked to perform cabin filter check but this was something I was able to do and didn’t prior to get the business. Thanks More

Service on 2015 Kia Sportage This was not the best service. I’ve purchased 2 kias In the past 10 years and used the service department but today I was not given the appropriate t This was not the best service. I’ve purchased 2 kias In the past 10 years and used the service department but today I was not given the appropriate time frame of when my vehicle would be done. Also the person helping me didn’t give me correct information when it came to the problem with my car. He didn’t seem to know what he was talking about. Very disappointed this time definitely not the service I have received in the past. More

I didn’t expect to be pleased with a Kia dealer Kia dealerships haven’t had a great reputation in the automotive press, but I’ve had good experiences at Darrow. Everyone has been courteous and enthu Kia dealerships haven’t had a great reputation in the automotive press, but I’ve had good experiences at Darrow. Everyone has been courteous and enthusiastic, and service work has been done quickly. This visit, for a fix under warranty, was no different. I’m dinging them one star because promised calls/texts didn’t happen and I had to call for updates — but that’s not unusual in the business. More

Service repair of my brakes Your customer service was the best very nice and courteous and did everything in a timely manner. Keep up the great service I would highly recommend Your customer service was the best very nice and courteous and did everything in a timely manner. Keep up the great service I would highly recommend this dealership. More