Russ Darrow Kia of Waukesha

Happy Customer Very happy with our new car. Have gotten several vehicles over the years and have always had an overall great experience. Had a slight issue that le Very happy with our new car. Have gotten several vehicles over the years and have always had an overall great experience. Had a slight issue that left us a bit unhappy with our new car. Our salesman, Dennis, could have left it at that with the sale having already been made, but instead went above and beyond to find us exactly what we wanted and make sure we were as happy as possible. We are very happy and appreciative of the whole experience and would definitely recommend anyone looking for a car to go to this dealer/meet with Dennis. More

Easiest process I've experienced Jeff was great! Management worked out a really good deal for me. Thanks Russ Darrow Kia for making my decision easy, happy the huny is over Jeff was great! Management worked out a really good deal for me. Thanks Russ Darrow Kia for making my decision easy, happy the huny is over More

Great dealership Everyone has horror stories about car salesmen. Not the care at Russ DarrowKia. Kenny took care of me from start to finish. Listened to what I wanted. Everyone has horror stories about car salesmen. Not the care at Russ DarrowKia. Kenny took care of me from start to finish. Listened to what I wanted. Brandon made sure I got the payment plan I wanted. FANTASTIC EXPERIENCE!! More

Greatness Noticed the perfect car in our budget at Russ Darrow Kia and took the ride from Saint Francis to check it out. As soon as we arrived, Jeff took the t Noticed the perfect car in our budget at Russ Darrow Kia and took the ride from Saint Francis to check it out. As soon as we arrived, Jeff took the time to introduce himself and offer assistance. A test drive later and Jeff had us on the way out with our new vehicle. Great service. More

Typical dishonest sales behavior of salesman and fin manager After agreeing on a final price of the car, and at the time of signing the documents they add up additional fees, changing the final price. Rushing me After agreeing on a final price of the car, and at the time of signing the documents they add up additional fees, changing the final price. Rushing me up with signatures as “it is late and they have families waiting at home”. More

New Lease I always have an awesome experience. I will continue to be a repeat customer. They are detailed in all aspects. I look forward to driving my new vehic I always have an awesome experience. I will continue to be a repeat customer. They are detailed in all aspects. I look forward to driving my new vehicle. More

Easy 1,2,3 Throughout my whole experience at this KIA dealership, I am happy to report that I’m satisfied. My car salesman filled me in on all of the details wit Throughout my whole experience at this KIA dealership, I am happy to report that I’m satisfied. My car salesman filled me in on all of the details with car buying and made it a no hassle buying process. More

Satisfied Customer Jeff was wonderful to won with. He was patient and very knowledgeable, I would buy my next car for I’m him. Great to work with Jeff was wonderful to won with. He was patient and very knowledgeable, I would buy my next car for I’m him. Great to work with More

Always a great experience at Russ Darrow Kia of Waukesha! I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow because they continue to treat me well. Customer service is excellent, work is done right the first time and on time, scheduling is easily done and staff is always friendly. I’ll keep coming back! More

Leasing For The First Time Had a lot of questions about leasing, since we’ve never known anyone who had done it. Turned out to be exactly what we’re looking for, and the represe Had a lot of questions about leasing, since we’ve never known anyone who had done it. Turned out to be exactly what we’re looking for, and the representatives were so knowledgeable and helpful. I don’t know why everyone doesn’t lease! More