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Russ Darrow Kia of Waukesha
Waukesha, WI
1,403 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,403 reviews
April 23, 2025
The sales manager and sales personnel were extremely helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price ran helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price range. A great car at a great price. More
by DAVIDHOTTELS
Verified Customer
April 23, 2025
I am not happy way right now I have left 4 calls none returned service manager returned service manager More
by hollandjill3
Employees Worked With
April 23, 2025
Jacob was very straightforward with the work that needed to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been d to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been done well and the car was returned to me clean and on time. I could not be happier and Jacob was great to deal with. For all the horror stories I hear about dealerships, I was skeptical. But I was completely happy and I will be back as needed. Thank you. More
by KSEEMANN
April 22, 2025
Extremely happy with the service I received. Waited 2 years with a different dealer to get my trailer hitch and wiring harness and finally gave up and reached out to Russ Darrow. In a week we we Waited 2 years with a different dealer to get my trailer hitch and wiring harness and finally gave up and reached out to Russ Darrow. In a week we were set and I have my new hitch & harness. Great people to work with, stand by their work, and deliver on time. Love it! More
by TROYWILSON007
Employees Worked With
April 21, 2025
Great service and great people, friendly and helped with the whole process. Made the whole car buying process easy. the whole process. Made the whole car buying process easy. More
by gobrewers82
April 20, 2025
I was so surprised about how quick I was in and out of there. Very happy with the work and the employee had a pleasant attitude. I will be backsoon! there. Very happy with the work and the employee had a pleasant attitude. I will be backsoon! More
by Karyl Cleveland
Employees Worked With
April 20, 2025
Excellent service and Xavier was awesome teaching me all about my new car. That is why I always go back to Russ Darrow Kia about my new car. That is why I always go back to Russ Darrow Kia More
by SNACKERG
April 18, 2025
Bonnie was wonderful and easy to work with! She was no pressure, fast and helpful. Gil-was very accommodating and helpful. She was no pressure, fast and helpful. Gil-was very accommodating and helpful. More
by Britni Trevino
April 17, 2025
The oil change and tire rotation took 1 hour as promised! service rep was very polite. service rep was very polite. More
by SRHB0SS
Employees Worked With
