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Russ Darrow Kia of Waukesha
Waukesha, WI
1,371 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,371 reviews
April 03, 2025
Quick helpful service as always. Friendly staff. Time estimates are on point. Work done correctly the first time. Friendly staff. Time estimates are on point. Work done correctly the first time. More
by FOOTITN
April 02, 2025
Appt times accommodating. Staff generally very nice. Your waiting room cld be a little spiffier. Service on my car is great. Staff generally very nice. Your waiting room cld be a little spiffier. Service on my car is great. More
by ganachegirls
Verified CustomerEmployees Worked With
March 30, 2025
Great service department employees. Need better & larger waiting room. Free peanuts or protein snack would be nice too. Need better & larger waiting room. Free peanuts or protein snack would be nice too. More
by a44toro
March 28, 2025
Gil and Riley friendly Mr. Zeigler added options that I said I did not want. Fortunately I caught them before signing. Very shady business. Zeigler added options that I said I did not want. Fortunately I caught them before signing. Very shady business. More
by DARE1973
March 27, 2025
Very accommadating in all areas and got the work done in time they told me time they told me More
by DVOBS
March 26, 2025
The visit went very well. When I called to schedule the recall, I was told that they had the part in stock. Living an hour away, it’s not easy to get to the Waukesha Kia deale When I called to schedule the recall, I was told that they had the part in stock. Living an hour away, it’s not easy to get to the Waukesha Kia dealership. Unfortunately, I have to come back to have the recall completed. Because they didn’t have the part. More
by JELLYBEANSRUS
Employees Worked With
Katie
March 24, 2025
Service was good with follow up recommendations. Communications were good through the service provided. Will come back. Communications were good through the service provided. Will come back. More
by David Dyer
March 23, 2025
Great people, easy process that got us to the car our family was looking for family was looking for More
by CMADSEN088
March 23, 2025
No hassle, great people to work with. No xx and got the car our family was looking for No xx and got the car our family was looking for More
by CMADSEN088
