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Russ Darrow Kia of Madison

Madison, WI

4.2
638 Reviews

6525 Odana Road

Madison, WI

53719

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Showing 638 reviews

March 01, 2022

My experience with Freddy Rangel and Alex Lalass was great really good with helping me buy a kia sportage...The best salesman More

by Riosmontesaurora
Recommend Dealer
Yes
Employees Worked With
AlexLallas, Fredy Rangel
Mar 02, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 28, 2022

Joe was great to work with, once the part finally arrived they got my vehicle in ASAP. More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
Feb 28, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 19, 2022

My service was fantastic in the Service department. I forgot the name of my service guy, iI think it was Joe, he was the only one working and he was absolutely fantastic. He was quick and prompt and r More

by Jen Hegerfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
Feb 19, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 12, 2022

John is a great service advisor. Vance is a great shuttle driver. AAA service from these two More

by Diane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vance or Lance - the shuttle driver., Ben Gaither
Feb 17, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 02, 2022

The service department was very nice. Joe and Sara were very helpful with answering any questions I had. I would recommend them to anyone. More

by Bowhunter15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara, Joseph Kuckuk
Feb 02, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 31, 2022

I enjoyed working with the professionals in the Service Department when I got my oil changed. More

by kkelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
Feb 01, 2022 -

Russ Darrow Kia of Madison responded

Thank you for the feedback ! We really appreciate it !

January 28, 2022

I was very pleased with the service that was provided the employees were readily available to help and answer any questions I may have had More

by Doris at 453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
Jan 29, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 25, 2022

All went well; a very good experience from start to conclusion. Can depend upon their quality service! More

by Henry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edson Ramirez
Jan 25, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 12, 2022

Hands down one of the best dealer experiences I ever had! Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to e More

by Jamie91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez , Alex Lallas
Jan 14, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 09, 2022

Another seemless oil change/tire rotation... very smooth operation. Milwaukee has staff shortages, but Russ Darrow Kia of Madison has been available both times I needed their service. More

by rw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gaither, Joseph Kuckuk
Jan 10, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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