Russ Darrow Kia of Madison

New 2018 Sportage It was my pleasure in doing business with Cliff Roberts at Russ Darrow Griup on my new 2018 Kia Sportage. This is my 2nd Sportage that I've got from It was my pleasure in doing business with Cliff Roberts at Russ Darrow Griup on my new 2018 Kia Sportage. This is my 2nd Sportage that I've got from Cliff. This vehicle is absolutely great in the Wisconsin snowy conditions. Wouldn't drive anything else and wouldn't work with any other dealership or Sales Rep. More

Kia Soul repair Ben was very helpful and thorough. Compliments to the tech who found a broken wire vs a solenoid. Loaner service was very helpful. Thank you Ben was very helpful and thorough. Compliments to the tech who found a broken wire vs a solenoid. Loaner service was very helpful. Thank you More

Buying I bought a new Kia Rio and had a good buying experience. I plan to get another car from the same dealer and hope to work with Toni again. I bought a new Kia Rio and had a good buying experience. I plan to get another car from the same dealer and hope to work with Toni again. More

Great experience! Buying a new car can be daunting and scary, but everyone at Russ Darrow helped make my new lease agreement go very smoothly. They were so patient with Buying a new car can be daunting and scary, but everyone at Russ Darrow helped make my new lease agreement go very smoothly. They were so patient with me and all my questions. They took the time to explain everything to me and I know I made a very informed purchase! I feel great about my new lease and love my new KIA! More

Excellent Service The employees in the service department go above and beyond to make your experience as pain free and enjoyable as possible. They don't let you leave w The employees in the service department go above and beyond to make your experience as pain free and enjoyable as possible. They don't let you leave with questions and their pleasant moods are infectious. I would recommend them to anybody for service no matter the make and model of your car. More

Chad did a great job working with my situation I was in a bind needing a new car and was very pleased Chad was able to get me financed and in a new car so quickly. I was in a bind needing a new car and was very pleased Chad was able to get me financed and in a new car so quickly. More

Service Department Service staff always amazing friendly. Have great attitudes make sure you are satisfied Jacob aka Jake is caring as well as all service staff amazing Service staff always amazing friendly. Have great attitudes make sure you are satisfied Jacob aka Jake is caring as well as all service staff amazing More

Amazing Cliff was my dealer and as soon as I got to the dealership he was very nice and helpful. I feel like he went above and beyond helping me. He did not h Cliff was my dealer and as soon as I got to the dealership he was very nice and helpful. I feel like he went above and beyond helping me. He did not have that cocky personality that most at least the one I’ve dealt with car salesman had. He legitimately wanted to help me and did help me. So that’s my experience I plan on doing buisness with u guys in the future. Thank you More

Recall service work Ben was VERY helpful in a stressful situation and I really do appreciate his fabulous customer service!! Although was without my car 20 days I had a r Ben was VERY helpful in a stressful situation and I really do appreciate his fabulous customer service!! Although was without my car 20 days I had a rental could do 2 of my 3 jobs so that's better than nothing. I still want to recover my tow fee from kia but overall I am very satisfied with the service from the dealership. More

Bought 2 new cars. We told our salesmen we were looking for two new vehicles and one had to be an SUV to accommodate our growing family. He found us the exact vehicles w We told our salesmen we were looking for two new vehicles and one had to be an SUV to accommodate our growing family. He found us the exact vehicles we asked for in addition to some extra features while staying within our price range. Great experience overall! More