Russ Darrow Kia of Madison

Air conditioner repair Very professional honest polite clean great mechanics keep up good work u guys rock wouldn’t go anywhere else trust me sales great mgt rocks fiancé ro Very professional honest polite clean great mechanics keep up good work u guys rock wouldn’t go anywhere else trust me sales great mgt rocks fiancé rocks shuttle people More

A great experience Cliff took time to answer all our questions. He spoke knowledgeable about the vehicle and was very approachable. If we are still in Madison when we ne Cliff took time to answer all our questions. He spoke knowledgeable about the vehicle and was very approachable. If we are still in Madison when we need to buy our next vehicle, we will come back to Cliff and Russ Darrow. More

2017 Kia Sportage I had the pleasure of working with Cliff Roberts on the purchase of my car. Things went so smooth and made the purchase a pleasure. I had the pleasure of working with Cliff Roberts on the purchase of my car. Things went so smooth and made the purchase a pleasure. More

Kia Forte I had an unusual situation in leasing my car when I was out of town part of the time. Cliff Roberts was excellent in making the arrangements to pickup I had an unusual situation in leasing my car when I was out of town part of the time. Cliff Roberts was excellent in making the arrangements to pickup the car. I highly recommend Cliff. More

Amazing I can’t find enough words to express how Amazing your place is, The customer service was over the top,& the most kind heart people I’ve ever dealt wi I can’t find enough words to express how Amazing your place is, The customer service was over the top,& the most kind heart people I’ve ever dealt with! Thank you for a Fantastic day! More

Great experience Cliff Roberts was great to deal with and so was Zach, the Finance guy. The car was exactly as pictured on the website. Very pleased. Cliff Roberts was great to deal with and so was Zach, the Finance guy. The car was exactly as pictured on the website. Very pleased. More

Familiarity I have purchased three new vehicles through Cliff over the years. I enjoy dealing with him and I trust him. The KIA brand has been a good performing I have purchased three new vehicles through Cliff over the years. I enjoy dealing with him and I trust him. The KIA brand has been a good performing vehicle. I return to Russ Darrow for KIA and to see Cliff. More

First impressions make lasting impressions . I came in for an alignment and a slow leak in one of my tires. After having a less than stellar experience across town at their competitor I decid . I came in for an alignment and a slow leak in one of my tires. After having a less than stellar experience across town at their competitor I decided to give Russ Darrow Kia on the west side a try. It was a completely stress-free experience from start to finish each person I dealt with was cordial, kind, attentive, knowledgeable and I felt like my business was appreciated. It’s amazing what the small act of acknowledgement can do to building a lasting impression. The simple act of saying hello with a smile goes a long way in my book. I don’t know if I could’ve gotten a better deal someplace else and frankly I don’t care because I appreciate being treated with respect and consideration. I thought the price I was charged was reasonable and they didn’t try and upsell me or push me into anything else even though I did mention that I was interested in coming back for some additional services at a later date. They offer a shuttle service if you’d like to go someplace else while you wait for your car to be repaired which I thought was a nice option. More

Great deal on a new Kia Soul Cliff and the team helped me with a new Kia Soul. Absolutely love my new vehicle, and they made it smooth and easy. My only complaint is that they did Cliff and the team helped me with a new Kia Soul. Absolutely love my new vehicle, and they made it smooth and easy. My only complaint is that they didn’t clean the inside of my windshield when they weee cleaning and detailing before I left the lot, but that’s a minor complaint and an easy fix. Definitely recommend! More

Awesome customer service! We had a complicated situation, but Cliff & the finance guys went above and beyond to get us a new car at a reasonable price. Cliff was great to work We had a complicated situation, but Cliff & the finance guys went above and beyond to get us a new car at a reasonable price. Cliff was great to work with, answered all my questions very quickly & he was just a really nice guy! The finance guys were so awesome, I was so happy with the deal they got us...all around a great experience! More