Russ Darrow Kia of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service I had a great experience buying a car here. They made the process easy, and were very helpful finding a vehicle that met what I wanted. Shoutout to I had a great experience buying a car here. They made the process easy, and were very helpful finding a vehicle that met what I wanted. Shoutout to Ole for his help! More
Good time Great helpful salesmen bought a Sorento and it's great! I love my new car. Ollie is fun to work with had many laughs. He is also very polite Great helpful salesmen bought a Sorento and it's great! I love my new car. Ollie is fun to work with had many laughs. He is also very polite More
Straight forward deal with a wrinkle. They had a car we wanted, made a reasonable deal and were very accommodating so that we could get all the parts to keep our trailer hitch off our trad They had a car we wanted, made a reasonable deal and were very accommodating so that we could get all the parts to keep our trailer hitch off our trade in. More
Wonderful Car Buying Experience Worked with David and he took me step by step thru purchasing my first car from a dealership. Was a little nervous because I didn’t know what to expec Worked with David and he took me step by step thru purchasing my first car from a dealership. Was a little nervous because I didn’t know what to expect but he made it super easy and worked with me to get the car I wanted at an affordable price for me. More
Fun place to go to nice people to work with. I like the style and high reliability of Kia Soul.all kias are known for high reliability that is what I like the most.it is a fun car to drive.the sa I like the style and high reliability of Kia Soul.all kias are known for high reliability that is what I like the most.it is a fun car to drive.the sales people are wonderful to work with.i bought my Kia at Russ Darrow in Madison Wisconsin. Cliff roberts is a great sales manager and the team he works with are truly great. For a great car buying experience go to your local Kia dealership.in Wisconsin there are so many great Kia dealerships. My favorite is Russ Darrow Kia of Madison. More
Long-time happy customer Service is always excellent. I have been a customer since 2006 when I purchased my Kia Sportage. Love the vehicle and always go back to Russ Darrow Service is always excellent. I have been a customer since 2006 when I purchased my Kia Sportage. Love the vehicle and always go back to Russ Darrow Kia. They treat customers very well, always courteous and there to help you. Coupons are offered to help keep services reasonable. More
Always friendly and courteous Brought the vehicle in for a typical oil change and I was reminded to have my tires rotated and they also inspected my brakes and they ended up findin Brought the vehicle in for a typical oil change and I was reminded to have my tires rotated and they also inspected my brakes and they ended up finding out that my cabin filter was dirty so I had that replaced as well over all the time it took was typical, kind of quick. My service tech that I dealt with his name was Elliot and he was very helpful. More
Even oil change easy. Going into Express service for my 1st oil change couldn't have been easier. Went to coffee shop down the street and got a text it was done b4 I had fi Going into Express service for my 1st oil change couldn't have been easier. Went to coffee shop down the street and got a text it was done b4 I had finished my coffee. They even apologized for not doing a car wash because I had my bike on a rack on the back. Also told me, yes for a charge I could get synthetic oil. More
Made me wait longer after care was done. I went there to have a headlight replaced, the service advisor told me it would take about an hour to have it done. I was there after working a long I went there to have a headlight replaced, the service advisor told me it would take about an hour to have it done. I was there after working a long night shift, tired, hungry and sleepy. Almost two hours passed but nobody came to update me in my car service. Finally I went to the counter to ask about it and I found out my car was done long ago and my paperwork was just there sitting on the counter but nobody cared to tell me to go home to rest. I won’t be back there again, I was really disappointed with their service. More
Good service department My company has 15 Kia vans and I get them serviced at Russ Darrow. The manager in the service department is Jake, and he is very helpful and getting m My company has 15 Kia vans and I get them serviced at Russ Darrow. The manager in the service department is Jake, and he is very helpful and getting me in at short notice and the work is always done on time and is to my satisfaction. I definitely recommend this dealership for service. More