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Russ Darrow Kia of Madison

Madison, WI

4.2
641 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 641 reviews

August 04, 2018

Great service I had a great experience buying a car here. They made the process easy, and were very helpful finding a vehicle that met what I wanted. Shoutout to More

by Gimly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olegario Montes, Zachary Brimmer
August 03, 2018

Good time Great helpful salesmen bought a Sorento and it's great! I love my new car. Ollie is fun to work with had many laughs. He is also very polite More

by Run123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olegario Montes
July 26, 2018

Straight forward deal with a wrinkle. They had a car we wanted, made a reasonable deal and were very accommodating so that we could get all the parts to keep our trailer hitch off our trad More

by Out of towner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stoyan (Tony) Takov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer
July 23, 2018

Wonderful Car Buying Experience Worked with David and he took me step by step thru purchasing my first car from a dealership. Was a little nervous because I didn’t know what to expec More

by Buss2188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leung
July 21, 2018

Fun place to go to nice people to work with. I like the style and high reliability of Kia Soul.all kias are known for high reliability that is what I like the most.it is a fun car to drive.the sa More

by Kia Soul guy,tom57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob wheeler
July 21, 2018

Long-time happy customer Service is always excellent. I have been a customer since 2006 when I purchased my Kia Sportage. Love the vehicle and always go back to Russ Darrow More

by Pattymm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

Always friendly and courteous Brought the vehicle in for a typical oil change and I was reminded to have my tires rotated and they also inspected my brakes and they ended up findin More

by SupermanChad23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot
July 15, 2018

Even oil change easy. Going into Express service for my 1st oil change couldn't have been easier. Went to coffee shop down the street and got a text it was done b4 I had fi More

by JimBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2018

Made me wait longer after care was done. I went there to have a headlight replaced, the service advisor told me it would take about an hour to have it done. I was there after working a long More

by Dailyfighter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole O’Connor
Jul 20, 2018 -

Russ Darrow Kia of Madison responded

Our apologies. Management will reach out to you.

July 11, 2018

Good service department My company has 15 Kia vans and I get them serviced at Russ Darrow. The manager in the service department is Jake, and he is very helpful and getting m More

by JohnC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Perez, Jakob wheeler
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