Russ Darrow Kia of Madison

New Car I had a great experience working with Cliff Roberts I would say he was the best sales person I have ever worked with. Thank you ! I had a great experience working with Cliff Roberts I would say he was the best sales person I have ever worked with. Thank you ! More

Great Customer Service My "excellent" rating is a result of my experience working with William (Will) Waldbillig. Will's great. He's the kind of guy you hope you will ge My "excellent" rating is a result of my experience working with William (Will) Waldbillig. Will's great. He's the kind of guy you hope you will get when you walk into the dealership showroom. He really listened to me as we went through what I was looking for. He did a great job helping me sort out the options. Best of all, he made the entire buying experience easy and enjoyable. I purchase the 2018 Kia Optima. I've only driven it for a few days now, but I love my new car. If you are looking at a Kia, I recommend you stop over at Russ Darrow Kia of Madison and ask for Will. More

Will W. Will was so good! We had issues with cashing a insurance check and he was absolutely a angel. I would tell everyone go to WILL! Kia number 6 and we WI Will was so good! We had issues with cashing a insurance check and he was absolutely a angel. I would tell everyone go to WILL! Kia number 6 and we WILL be back. More

Excellent Sales Consultant and Service Adviser In 2014, we purchased two Kia Soul from Sales consultant Clifford Roberts of Russ Darrow Kia in Madison. He did an excellent job and we recommend him In 2014, we purchased two Kia Soul from Sales consultant Clifford Roberts of Russ Darrow Kia in Madison. He did an excellent job and we recommend him highly. We are also fortunate to have Jacob Wheeler as our family service adviser. He has been very helpful. Jacob is very knowledgeable about the car and its warranty. He has a pleasant personality and welcoming attitude. I recommend him without any reservation. More

Will is an outstanding sales consultant If you are looking for a Kia, I recommend you contact Will Waldbillig with Russ Darrow Kia. Will was our sales consultant and did an outstanding job. If you are looking for a Kia, I recommend you contact Will Waldbillig with Russ Darrow Kia. Will was our sales consultant and did an outstanding job. Before the sale, he explained features of the car and patiently answered all of our questions. He was there for us when we needed him, quickly responding to emails. He followed up two or three days after we took our new car home to make sure everything was perfect. I saw him at the dealership about 10 days after the purchase (to have an accessory installed) and he again wanted to make sure everything was good. He followed up on a couple of remaining questions I had about the car and the dealership. Will is the man to see for great service before AND after you make your car purchase. More

Great experience Cliff and Zach were very helpful. We've brought our various older vehicles in for service a few times and Jake was great to us, so we took his suggest Cliff and Zach were very helpful. We've brought our various older vehicles in for service a few times and Jake was great to us, so we took his suggestion to work with Cliff when purchasing a newer car. Glad we did! More

Hands down best dealership After service was completed, you are walked out to your car and the service advisor opens and closes your car door for you! Service with a smile! After service was completed, you are walked out to your car and the service advisor opens and closes your car door for you! Service with a smile! More

Great service I had a great experience buying a car here. They made the process easy, and were very helpful finding a vehicle that met what I wanted. Shoutout to I had a great experience buying a car here. They made the process easy, and were very helpful finding a vehicle that met what I wanted. Shoutout to Ole for his help! More

Good time Great helpful salesmen bought a Sorento and it's great! I love my new car. Ollie is fun to work with had many laughs. He is also very polite Great helpful salesmen bought a Sorento and it's great! I love my new car. Ollie is fun to work with had many laughs. He is also very polite More

Straight forward deal with a wrinkle. They had a car we wanted, made a reasonable deal and were very accommodating so that we could get all the parts to keep our trailer hitch off our trad They had a car we wanted, made a reasonable deal and were very accommodating so that we could get all the parts to keep our trailer hitch off our trade in. More