
Russ Darrow Kia of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very pleasant to deal with. Asked for a tire rotation but since they are getting older, the procedure was not done, saving me money. Thank you! Asked for a tire rotation but since they are getting older, the procedure was not done, saving me money. Thank you! More
Russ Darrow provided excellent service throughout the entire transaction. They didn't have the vehicle I wanted on the lot but quickly located one and I had it the next day. entire transaction. They didn't have the vehicle I wanted on the lot but quickly located one and I had it the next day. More
Everything and everyone was very professional and helpful. Especially Joe in the Service Department! Thanks Joe. helpful. Especially Joe in the Service Department! Thanks Joe. More
I love how they make various times available for appointments throughout the day and how their system allows you to create online appointments. appointments throughout the day and how their system allows you to create online appointments. More
Very friendly staff. Very organized and all is clean and comfortable. Always look forward to going there. Very organized and all is clean and comfortable. Always look forward to going there. More
18 days to fix car. After 16 days they had forgotten to get a necessary gasket. Coolant had gotten into the engine oil but they stated the engine is still good , we wi After 16 days they had forgotten to get a necessary gasket. Coolant had gotten into the engine oil but they stated the engine is still good , we will see. The extended warranty that was sold to me did not cover the part and I am out $1500. More
Prompt, kind, courteous, caring, informative, knowledgeable, thorough, trustworthy, clean, easy to make appointment, can usually get an appointment scheduled when I want and within a short period knowledgeable, thorough, trustworthy, clean, easy to make appointment, can usually get an appointment scheduled when I want and within a short period of time, great coffee in waiting area, clean bathroom and waiting area More
Joseph was thorough, had me look at the video examination of my car. Went over what was done and what will happen next time I come in. Wait wasn’t long. They are so professional. of my car. Went over what was done and what will happen next time I come in. Wait wasn’t long. They are so professional. More
Great service everything is good on my car. I give Russ Darrow 5 stars. Everyone is very nice I would recommend it to everyone I know I give Russ Darrow 5 stars. Everyone is very nice I would recommend it to everyone I know More