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Russ Darrow Kia of Madison
Madison, WI
661 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 662 reviews
March 16, 2024
Johnathan was great to work with. Finance takes way to long. Love the car. Fifteen Finance takes way to long. Love the car. Fifteen More
by Mark.mm5896hogo
March 11, 2024
Attentive sales/ finance staff. Easy to negotiate with. Dealership building was clean . Lots of options to choose from. Easy to negotiate with. Dealership building was clean . Lots of options to choose from. More
by deb
March 02, 2024
Salesman Zackery G. was amazing. His patience was key to the sale. He didn’t fold under pressure with the my daughter having her first car. Really appreciate Zack for he was amazing. His patience was key to the sale. He didn’t fold under pressure with the my daughter having her first car. Really appreciate Zack for helping with the sale, and giving my daughter her first experience of how dealerships work. Thanks for everything! More
by Muldrow.michael
Employees Worked With
February 18, 2024
This Dealer is Highly Recommended, they cared enough and took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood th took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood the situation I was in, Mr. Zack walked me around and helped me pick out the perfect vehicle for the budget I had to work with, the entire team all went above and beyond to make things work. If you need a vehicle either new or used, I recommend going to this dealer, you can't go wrong. More
by w4dmd
Employees Worked With
Other Employees :
Christopher Bonner
February 15, 2024
Highly Recommend @MICHAEL KRUMM of Madison WISCONSIN. Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 More
by blttetting
February 04, 2024
It seemed to take a long time to purchase the car. There was a lot of waiting, especially since we were not financing the car. The people were great. There was a lot of waiting, especially since we were not financing the car. The people were great. More
by sunshine
February 03, 2024
Zackery helped me pick my perfect vehicle at a great price. Absolutely amazing service, quick and honest, with very well maintained vehicles. Will recommend Russ Darrow to my friends! price. Absolutely amazing service, quick and honest, with very well maintained vehicles. Will recommend Russ Darrow to my friends! More
by rook49900
Employees Worked With
February 02, 2024
Both the sales person and the general manager were knowledgeable and polite. I would recommend both. knowledgeable and polite. I would recommend both. More
by Dgutynek
January 23, 2024
They were a pleasure to work with -- very responsive, helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! More
by Tom
Employees Worked With
January 18, 2024
Very Professional and Personable. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. More
by Staci M
