Russ Darrow Kia of Madison

They Are Willing To Do Whatever it Takes I went to Metro Kia first and when they couldn't help me I stopped in at Russ Darrow. Fredy Rangel, Alex Lallas, and Ryan Wondra went above and beyond I went to Metro Kia first and when they couldn't help me I stopped in at Russ Darrow. Fredy Rangel, Alex Lallas, and Ryan Wondra went above and beyond to get me the car I wanted! More

Outstanding Experience This ranks as one of the best car buying experiences we have ever had. Crystal recommended Ian O'Dierno and he was fantastic to work with. Friendly, This ranks as one of the best car buying experiences we have ever had. Crystal recommended Ian O'Dierno and he was fantastic to work with. Friendly, easy going, professional, and knowledgeable, he made my wife's purchase very enjoyable. The right car with her preferred color and the options made it easy to buy. Once we settled on the car we were fortunate to work with Alex Lallas to work out the purchasing details. Once again we dealt with another friendly and knowledgeable professional. He presented several purchasing options and wasn't satisfied until he was sure that we made the choice that was right for us. My wife raved all the way home about her buying experience that was made so easy and pleasant by these top notch professionals. We highly recommend both Ian and Alex to anyone looking to purchase a vehicle...…..simply the best!! More

Good experience Today we bought a 2011 Kia Sorrento for our granddaughter.The sales person, Glorian Rangel, though young enough to be my granddaughter, was very knowl Today we bought a 2011 Kia Sorrento for our granddaughter.The sales person, Glorian Rangel, though young enough to be my granddaughter, was very knowledgeable. She was efficient ,hardworking and very personable. I suggest you ask for her. We'd return to this dealer again just because of her. More

Best Car sale and Selection and Customer Service The first salesman Alex Ryan and Fredy Rangel,said was WELCOME to Kia and thank you for choosing us.After proper introduction, what are my needs,what The first salesman Alex Ryan and Fredy Rangel,said was WELCOME to Kia and thank you for choosing us.After proper introduction, what are my needs,what type of vehicle, prefer uses and the Quality of the Kia Brand. Features and benefits were explained, making me feel RESPECT and Dignity as a SERIOUS CUSTOMER. Smooth engagement was possible because the product was easy on eyes ,upscale,and no disrespect at all. Prompt response to the questions that were asked.THIS IS NOT A TYPICAL CAR AND SUV AND LUXURY VEHICLE DEALERSHIP. SO BE PREPARED TO BE SURPRISED. IF I COULD HAVE BOUGHT TWO VEHICLES ........ More

Great deal and an easy process! I worked with Cliff Roberts to buy my new car and he was outstanding! I had been in contact with him for a few weeks trying to find some cars that wer I worked with Cliff Roberts to buy my new car and he was outstanding! I had been in contact with him for a few weeks trying to find some cars that were suited to my budget and needs. I found a few and went in to drive them. After sitting down with Cliff, I found an even better car that I fell in love with! Financing was easy and I didn’t feel pressured into buying anything extra that I didn’t need or want. I will go back for my future maintenance and car needs! I felt valued and relaxed throughout the process which can be rare in the car buying experience. More

Used 2015 Kia Sorento Purchased a 2015 Kia Sorento in February. Tasha Lincoln was very friendly and helpful. Alex Lallas was able to answer any questions I had. Would recom Purchased a 2015 Kia Sorento in February. Tasha Lincoln was very friendly and helpful. Alex Lallas was able to answer any questions I had. Would recommend as my experience was positive. More

Friendly, knowledgeable, This is my second Kia from this dealership they work hard to get you what your looking for. I will definitely consider them when I'm ready for my next This is my second Kia from this dealership they work hard to get you what your looking for. I will definitely consider them when I'm ready for my next vehicle. More

Great Experience! Highly Recommend! Ben and Alex were a big help and very friendly! I was in and out with my new car in no time! I Highly recommend! Ben and Alex were a big help and very friendly! I was in and out with my new car in no time! I Highly recommend! More

Bought our second car We had to buy a second car out of th blue cause the Trans. went out on my car and we worked with Clifford Roberts and Alex Lallas we could not be happ We had to buy a second car out of th blue cause the Trans. went out on my car and we worked with Clifford Roberts and Alex Lallas we could not be happier they got us the payment we wanted and a nice car. More

Awesome Service I worked with Fredy Rangel and Alex Lallas to buy my dream car today and I couldn’t have had a better experience! They were both so pleasant to work w I worked with Fredy Rangel and Alex Lallas to buy my dream car today and I couldn’t have had a better experience! They were both so pleasant to work with and answered all my questions very thoroughly and professionally. I’d totally recommend going to this dealership and asking for them. Buying cars can be painful but they made it less so. More