Back

Russ Darrow Kia of Madison

Madison, WI

4.3
717 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
Contact Dealership

6525 Odana Road

Madison, WI

53719

Directions

By Type

Showing 717 reviews

January 10, 2020

Disappointed in the last 2 visits. Service writer didn’t understand what you tell them. Technicians are slow. Was told the technicians weren’t certified. Standard oil change took 1 hour 45 minutes. More

by Don’twantaname
Recommend Dealer
No
Employees Worked With
Leah Hoefling
January 08, 2020

I had a great experience at Russ Darrow Kia. I dropped my car off at lunch for unexpected maintenance and picked it up after work. Thank you! More

by ZD
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
January 03, 2020

A pleasure to work with. They were very accommodating. We ordered a telluride last summer and I had to give up my leased Sorrento by or before September 1. The telluride took quite a while to be delivered, s More

by themccabes
Recommend Dealer
Yes
Employees Worked With
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wondra
January 03, 2020

An excellent buying experience with David, Ryan, and Zach Went into the dealership wishing to test both a plug-in Niro and a Soul. David was extremely accommodating and helpful in getting extensive test driv More

by rfneep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leung, Zachary Brimmer, Ryan Wondra
December 20, 2019

This dealer was GREAT. Jonathan made my experience absolutely amazing. He was completely honest, polite, and friendly. He answered all questions asked by me and my family. He went above and beyond to More

by Winndie
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer, Ian O'Dierno
December 18, 2019

Stay away! They will lie to get the deal done! My husband and I had the absolute worst experience at this dealer and with the entire Russ Darrow Corporation. Although we purchased this truck a few More

by acrivello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drake Lallas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wondra, Tasha Lincoln
December 17, 2019

We worked with David, Alex and Ryan today. Super helpful and friendly, went above and beyond to get us a good deal! Explained all of our options really clearly, and were not at all pushy while we were tryin More

by Espark21
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
December 14, 2019

Great Service I searched for a new vehicle online and found that Russ Darrow had a better price. Cliff always emailed and kept me informed of the vehicle. Once I ma More

by elizmayberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Roberts
December 12, 2019

Took Great Care of My Family Everyone from sales to finance took incredibly good care of my family throughout the entire car-buying experience. Our questions were answered, our re More

by JMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer, Frederic Hollingworth
December 06, 2019

Purchases a new Sportage S Cliff Roberts, Ryan Wondra and the whole team at Russ Darrow were amazing. I initially went in a week before to look for a car and saw this one. After More

by catman101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Roberts, Ryan Wondra
...
33
...