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Russ Darrow Kia of Madison

Madison, WI

4.3
705 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 705 reviews

November 29, 2019

Russ Darrow Kia of Madison took excellent care of our family. After being stranded on the roadside, the last thing I needed was to deal with our local dealer who said that we had to get the car back to C More

by fryerm1987
Recommend Dealer
Yes
Employees Worked With
Daniel Sobczak
November 29, 2019

Zackery Glenn assisted me with the purchase of my new 2020 Kia Soul. He was the consummate gentleman and salesman. Thank you so much, Zackery!!! More

by Julesward11
Recommend Dealer
Yes
Employees Worked With
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2019

Both salesmen were very friendly and helpful. We found the vehicle we were looking for. I would work with these two gentlemen again. Thank you More

by Billytnutz
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
November 26, 2019

Always great service! Great place over all! Highly recommend whether it’s for service, sales or parts! Staff is always helpful and polite! Double thumbs up! More

by Gavins072216
Recommend Dealer
Yes
Employees Worked With
Drake Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob wheeler, Ryan Wondra
November 26, 2019

Good Service, Good Cars, Good Work I have bought my 4th Kia (2019 Niro EX) from Russ Darrow Kia Madison. My daughter/son in law have purchased 2 Kia from Russ Darrow, so it is reasonabl More

by Marc in Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Great service representatives. They made sure everything was right before returning the keys. They offered to have a ride along with a technician to figure out what a noise was. More

by lucas
Recommend Dealer
Yes
Employees Worked With
Sam (technician) 5/5, Leah Hoefling
November 24, 2019

Amazing transformation! After my previous experience with this dealership in December of 2008, I vowed never to return. The salesman had been devious and deceiving, even disr More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Brimmer, Ryan Wondra, Ian O'Dierno, Daniel Sobczak
November 23, 2019

They were patient with me throughout the experience. Would happily shop at this dealer again. Don't have much car shopping experience but it felt fairly simple here. More

by tolle239
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
November 22, 2019

Always a good a experience. Very helpful and I was in and out with in a few hours which made for a good experience like last time. More

by Mlaufenb
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Crystal Gavins
November 21, 2019

Great customer service David Leung and Ian O’Dierno were very patient and friendly. Supervisor Alex Lallas Was super helpful, friendly and professional. Great Experience More

by Janeth Sanchez
Recommend Dealer
Yes
Employees Worked With
David Leung, Zachary Brimmer, Ben Gaither, Ian O'Dierno
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