Russ Darrow Kia of Madison

I had a great experience at Russ Darrow. Anthony Anderson was extremely helpful and went above and beyond! I highly recommend buying your car here! was extremely helpful and went above and beyond! I highly recommend buying your car here! More

Another great deal at Russ Darrow Kia! 2020 White Kia Sportage with the Sport package, sunroof and I can thank them enough for the amazing service Sportage with the Sport package, sunroof and I can thank them enough for the amazing service More

Fast, professional, knowledgeable service. Extremely satisfied, they got me in exactly what I wanted and took the time to show us all the fun features and explain everything properly. satisfied, they got me in exactly what I wanted and took the time to show us all the fun features and explain everything properly. More

Came to purchase a Kia Sportage. Was help by David Leung very friendly not pushy. Found what I wanted and worked out a good deal. very friendly not pushy. Found what I wanted and worked out a good deal. More

I had a great experience with a knowledgeable salesperson. I was in and out in a couple hours with a brand new car that fit all my needs! salesperson. I was in and out in a couple hours with a brand new car that fit all my needs! More

We were extremely happy with our purchase today with David Leung! He is very nice person tell him never to retire! We will be back David Leung! He is very nice person tell him never to retire! We will be back More

Ok so let me start out by saying I have had multiple interactions with multiple different dealerships. BY FAR THE BEST I HAVE COME INTO CONTACT WITH. I had a Jeep Cherokee, but it got totaled in a parki interactions with multiple different dealerships. BY FAR THE BEST I HAVE COME INTO CONTACT WITH. I had a Jeep Cherokee, but it got totaled in a parking lot. Crazy person hit 4 parked cars. I was on a fight timeline since I had to go to work and all kinds of other reasons. I had a check list of things I wanted in my new car and they hit all but one. A CD player. Apparently those are gone way of the cassette tape. Very sad day. *Shrug* this car had fancy things in it that I didn't even know I wanted. Neither were pushy about anything and listened to all my worries. My husband was with me and since it was going to be MY car they listened to me more. Beyond grateful for that. Many times dealership people ignore or don't really listen to the woman but they actually did. It was very refreshing. I got a BRAND new 2019 kia forte ex. With maybe 20 miles on it? I got a great deal on it. They did take my husband's concerns about price and safety features seriously. I am very happy with getting the Platinum rewards card and the service that allows you to take your car in if you mess up the inside. I have two large dogs with sharp nails, hopefully I won't have to get those fixed anytime soon. But I know it will be a painless process if I have to. When my husband's car gets to old to drive I will be coming back to see them knowing I will be treated with respect, caring and personal service. If I could do more than 5 stars I would. More

David Leung was very friendly. Not pushy and was very knowledgeable. Alex was a little pushy about the seat/rust protection, which I declined. Already being a Kia owner I’ve had bad experience with a sim knowledgeable. Alex was a little pushy about the seat/rust protection, which I declined. Already being a Kia owner I’ve had bad experience with a similar warranty from Metro Kia and will never return there. Paperwork took awhile but the waiting area is comfortable. Service department is great to work with. More

Very helpful. Very quick. In and out which is what I like. The coffe was good too. Everybody was very friendly. Great experience all around. like. The coffe was good too. Everybody was very friendly. Great experience all around. More

I saw the vehicle online, called the dealership and came in the next day I. I have been dealing with David Leung, salesman, he has been very good about answering all of my questions. in the next day I. I have been dealing with David Leung, salesman, he has been very good about answering all of my questions. More