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Russ Darrow Kia of Madison

Madison, WI

4.3
702 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 702 reviews

January 17, 2020

We were extremely happy with our purchase today with David Leung! He is very nice person tell him never to retire! We will be back More

by Lindabelaire
Recommend Dealer
Yes
Employees Worked With
David Leung
January 17, 2020

Ok so let me start out by saying I have had multiple interactions with multiple different dealerships. BY FAR THE BEST I HAVE COME INTO CONTACT WITH. I had a Jeep Cherokee, but it got totaled in a parki More

by r.nethken80
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Zoran
January 16, 2020

David Leung was very friendly. Not pushy and was very knowledgeable. Alex was a little pushy about the seat/rust protection, which I declined. Already being a Kia owner I’ve had bad experience with a sim More

by Trish8745
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Zachary Brimmer
January 13, 2020

Very helpful. Very quick. In and out which is what I like. The coffe was good too. Everybody was very friendly. Great experience all around. More

by Brandonjhilgers
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
January 12, 2020

I saw the vehicle online, called the dealership and came in the next day I. I have been dealing with David Leung, salesman, he has been very good about answering all of my questions. More

by Susanpaulis
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
January 10, 2020

Disappointed in the last 2 visits. Service writer didn’t understand what you tell them. Technicians are slow. Was told the technicians weren’t certified. Standard oil change took 1 hour 45 minutes. More

by Don’twantaname
Recommend Dealer
No
Employees Worked With
Leah Hoefling
January 08, 2020

I had a great experience at Russ Darrow Kia. I dropped my car off at lunch for unexpected maintenance and picked it up after work. Thank you! More

by ZD
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
January 03, 2020

An excellent buying experience with David, Ryan, and Zach Went into the dealership wishing to test both a plug-in Niro and a Soul. David was extremely accommodating and helpful in getting extensive test driv More

by rfneep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leung, Zachary Brimmer, Ryan Wondra
January 03, 2020

A pleasure to work with. They were very accommodating. We ordered a telluride last summer and I had to give up my leased Sorrento by or before September 1. The telluride took quite a while to be delivered, s More

by themccabes
Recommend Dealer
Yes
Employees Worked With
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wondra
December 20, 2019

This dealer was GREAT. Jonathan made my experience absolutely amazing. He was completely honest, polite, and friendly. He answered all questions asked by me and my family. He went above and beyond to More

by Winndie
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer, Ian O'Dierno
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