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Russ Darrow Kia of Madison

Madison, WI

4.3
717 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 717 reviews

July 09, 2020

Amazing experience. My 2nd vehicle purchase! I will continue to buy my vehicles from Russ Darrow Kia of Madison. Best experience ever. Thank you so much for all that you have done to help me!!!! I’m be More

by misscasondra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
Jul 09, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 04, 2020

My experience coud not have been better. Great people! I felt comfortable and not pressured in any way. They spent hours with me and I never felt rush to make a decision. I will continue doing business with More

by Julijuli5
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
Jul 04, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it!

July 03, 2020

He was helpful they gave me a good deal for my 2020 Kia Sportage. We made and appointment for that date and we make it through the day and give my Kia Forte 2017 in trade in. More

by jeanette victoria
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Chizever, Zachary Brimmer, Jakob wheeler, Crystal Gavins, Luz Rojas
Jul 03, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 30, 2020

Jonathan and his manager were extremely helpful in finding the perfect vehicle for hauling my UTV in style and comfort! I would give them 10 stars! More

by Melanie
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wondra
Jun 30, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 29, 2020

David and Ryan were very friendly and did a great job helping us pick out our Hyundai Santa Fe. I definitely recommend, great service, Thanks guys!! More

by semjonson
Recommend Dealer
Yes
Employees Worked With
David Leung, Ryan Wondra
Jun 29, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 26, 2020

Most fun I had buying a car in a long time! Thank-You, Jonathan Chizever for making this ole lady's car purchase of my Yellow Hamster mobile sooooo much fun! Now, to figure out what all those bu More

by alice.j.fischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 23, 2020

Great purchasing/trade-in process Since buying my Kia Soul four years ago, I have gotten various letters and emails about trading in my vehicle for a new model. It wasn't until recent More

by JWalbrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
Jun 23, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 17, 2020

service Oil change and tire rotation handled well. The associate, Dan, who checked me in, was cognizant of my desire to be COVID careful so he put a mask on w More

by kdavis
Recommend Dealer
Yes
Employees Worked With
Daniel Sobczak
Jun 18, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 15, 2020

Great experience I just bought a car from Russ Darrow and could not be happier or more impressed with my car, my salesman Jonathan, and his manager Alex. I went in the More

by Rosejdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 14, 2020

Very happy with our experience yesterday. They gave us more info and insight on what we were looking for than the other car lots we had visited recently. More

by justin.roettger
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer
Jun 15, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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