Russ Darrow Kia of Madison

Zack Glynn with Russ Darrow Kia was a fantastic person to work with in purchasing my new car. He was knowledgeable and looks out for his customers the entire step of the way. I will always be working with hi work with in purchasing my new car. He was knowledgeable and looks out for his customers the entire step of the way. I will always be working with him from now on. More

Love Russ Darrow Kia from the sales department to the service department, they always go above & beyond. I've purchased three cars from them and never been disappointed. service department, they always go above & beyond. I've purchased three cars from them and never been disappointed. More

My sales guy was Cliff he was great n very professional. .. The of the whole team is wonderful. I will recommend Russ Darrow.ask f .. The of the whole team is wonderful. I will recommend Russ Darrow.ask f More

I have been a customer since 2013 and have had excellent service both in purchasing two cars and in maintaining them. I can easily get an appointment without waiting. They carefully explain what they have d service both in purchasing two cars and in maintaining them. I can easily get an appointment without waiting. They carefully explain what they have done so I understand. More

The service is very good, that is why I leave my house at 6:30 am to change oil. Besides, I do service where I bought the car brand new 6:30 am to change oil. Besides, I do service where I bought the car brand new More

Buying my car was a great experience. However going back for a detail that was supposed to be discounted I was charged full price and the exterior of the car was still dirty. And the sticker residue from pu for a detail that was supposed to be discounted I was charged full price and the exterior of the car was still dirty. And the sticker residue from purchasing the car that I asked to be removed was still there. My sales guy isn’t listed - good job Chris!! More

Good overall experience. Process was able to be streamlined to my preference. Achieved my pricing objective and flexibility in added miles into my lease agreement. streamlined to my preference. Achieved my pricing objective and flexibility in added miles into my lease agreement. More

When your not sure what you want for a new car, it's nice to try a variety of cars. I was able to do that here to try a variety of cars. I was able to do that here More

From the moment we stepped into the show room until the time we struck the deal it was a no pressure pretty easy-going environment. Have to see Jonathan has a let’s say keen sense of humor… LOL he is a fun time we struck the deal it was a no pressure pretty easy-going environment. Have to see Jonathan has a let’s say keen sense of humor… LOL he is a funny dude definitely kept it light. Hopefully this will be a long lasting relationship with the dealership. More

Everyone i encountered, while having my vehicle serviced, was kind, knowledgeable, friendly, and honest. They answered every question with respect and made sure i was comfortable while i waited. was kind, knowledgeable, friendly, and honest. They answered every question with respect and made sure i was comfortable while i waited. More