Russ Darrow Kia of Madison

Made an apt for an oil change and it takes 1 hrs 1/2 ?????? And didn't wash the car either. Sad! Next time I will some where else.... ?????? And didn't wash the car either. Sad! Next time I will some where else.... More

Michael was very friendly, enjoyed working with him! the vehicle we purchased was what we expected. He was very professional, we never felt pressured. Everyone was very friendly. vehicle we purchased was what we expected. He was very professional, we never felt pressured. Everyone was very friendly. More

We have purchased 4 vehicles from Russ Darrow because of how professional and attentive they are with customers. Cliff has always heard what we need and want and make it happen! how professional and attentive they are with customers. Cliff has always heard what we need and want and make it happen! More

Cliff was fabulous to work with. He took his time explaining what options worked best for me to keep me in the payment amount I wanted. explaining what options worked best for me to keep me in the payment amount I wanted. More

Kia Russ Darrow is our choice when selecting repair and maintenance work for all our vehicles, Kia or otherwise. We bring our cars here for service only because of Joe Kuckow! If you want an honest, depend maintenance work for all our vehicles, Kia or otherwise. We bring our cars here for service only because of Joe Kuckow! If you want an honest, dependable, hardworking service manager, then Joe’s your guy! Joe is the definition of what excellent customer service should be at any dealership. More

Russ Darrow is amazing. Great customer service, great employees. Love going there!!! We love going there. Everyone is very kind and considerate and really looks out for us employees. Love going there!!! We love going there. Everyone is very kind and considerate and really looks out for us More

Took my Optima in for general maintenance. Overall good quality service. Everyone I spoke to was very friendly and professional. I will be coming back for next general maintenance for sure! quality service. Everyone I spoke to was very friendly and professional. I will be coming back for next general maintenance for sure! More

Tony Anderson was a pleasure to work with. His knowledge of the vehicles was very impressive and we never felt pressured at any point. He answered every question we threw at him without hesitation. He is a of the vehicles was very impressive and we never felt pressured at any point. He answered every question we threw at him without hesitation. He is a great guy and we would recommend him to anyone. Thanks Tony. Bryant and Jenna. More

Russ Darrow Kia of Madison went above and beyond to help me find my perfect vehicle. I worked with Zackery, and he was able to find me exactly what I was looking for while staying in my price range. He was me find my perfect vehicle. I worked with Zackery, and he was able to find me exactly what I was looking for while staying in my price range. He was very professional and polite and I highly recommend this dealership as they provide a positive and hassle free environment. More

We had an excellent experience. We were much in need of a new car and after a very good experience purchasing our Kia Sorento from Russ Darrow last year, knew just where to go. We got exactly what we were a new car and after a very good experience purchasing our Kia Sorento from Russ Darrow last year, knew just where to go. We got exactly what we were looking for and it was able to stay close to our budget. We felt like valued customers. More