Russ Darrow Kia of Madison

Matt and Anthony were great to work with! Even stayed an hour past close to finish up the sale. Much appreciated Matt and Anthony!!! Even stayed an hour past close to finish up the sale. Much appreciated Matt and Anthony!!! More

I had a great experience leasing a new 2025 Kia Telluride with Michael Krumm. I came in knowing exactly what I wanted and asked for a quick, no-hassle process. Michael was responsive, professional, and perso with Michael Krumm. I came in knowing exactly what I wanted and asked for a quick, no-hassle process. Michael was responsive, professional, and personable throughout. He respected my time and needs, kept the process moving, and didn’t push any unnecessary sales pitches. I appreciated that he made everything feel smooth and low-pressure. I’ve had less-than-great experiences at this dealership in the past, but this time was genuinely pleasant thanks to Michael. I was in and out in about an hour and a half, and left with exactly the vehicle I wanted—no stress, no haggling. Highly recommend working with him if you’re looking for a straightforward and respectful car leasing experience. More

This dealership is the best, I went to Janesville Kia and the salesman didn’t know hardly anything about the Kia K5 and wasn’t honest about the price. If you want honest people, you need to go to Russ Darrow the salesman didn’t know hardly anything about the Kia K5 and wasn’t honest about the price. If you want honest people, you need to go to Russ Darrow Kia of Madison, they have great knowledge, are willing to give you the best deal possible and when you leave, you will be very happy. More

The team of Drake, Jonathan, and Michael pulled out the stops and located me a vehicle which I was seeking. Their dedication to ship a vehicle from another location to allow me to view it on a short demand stops and located me a vehicle which I was seeking. Their dedication to ship a vehicle from another location to allow me to view it on a short demanding schedule was fantastic. More

Very good customer service, thanks for your services , I like the Kia car , I think quality is better the. Toyota , I like the Kia everything like the Kia car , I think quality is better the. Toyota , I like the Kia everything More

These guys stepped in when a different, unrelated Kia dealership dropped the ball. The Russ Darrow team was incredible and got us taken care of with knowledge, professionalism, and even fun. Great crew a dealership dropped the ball. The Russ Darrow team was incredible and got us taken care of with knowledge, professionalism, and even fun. Great crew and great experience at Russ Darrow Madison! More

They got the work done on time and as they promised. Very happy with service. Very happy with service. More

I use the dealership out of convenience, but they are inconsistent with quality of service. For example, I had my engine coolant flushed and they refilled it below the minimum line and did not fix it whe inconsistent with quality of service. For example, I had my engine coolant flushed and they refilled it below the minimum line and did not fix it when I called to let them know. More

Honestly one of the best dealerships I’ve done business with. Easy to schedule appointments they always are close to the estimated time and my car looks and functions great after they are done with it with. Easy to schedule appointments they always are close to the estimated time and my car looks and functions great after they are done with it More

Honestly one of the best dealerships I’ve done business with. Easy to schedule appointments they always are close to the estimated time and my car looks and functions great after they are done with it with. Easy to schedule appointments they always are close to the estimated time and my car looks and functions great after they are done with it More