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Russ Darrow Kia of Madison
Madison, WI
758 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 758 reviews
June 04, 2025
The service was completed timely and of high quality. Service advisor Joe was friendly and informative. Service advisor Joe was friendly and informative. More
by T. Henry
Verified CustomerEmployees Worked With
June 03, 2025
Russ Darrow staff, Matt, Andrew and Devon, were great to work with. They were very helpful, knowledgeable and treated me fairly. work with. They were very helpful, knowledgeable and treated me fairly. More
by JANROCKWELL77
June 03, 2025
He’s friendly and informative and intelligent. I love my new Kia Sportage Hybrid! I hope to see more of Eric in the future. I love my new Kia Sportage Hybrid! I hope to see more of Eric in the future. More
by AIRTRAFFIC90
June 03, 2025
Freddy was extremely helpful. He listened to all my questions and answered them thoroughly. He was very knowledgeable. He listened to all my questions and answered them thoroughly. He was very knowledgeable. More
by K.MOUCHA
June 03, 2025
It was fine so stop asking me to rate the visit. I've answered this twice already! I've answered this twice already! More
by Csbehnke
June 02, 2025
We have been trying to get a refund for a rental and it has been months. It’s frustrating how many people will just lie to you about processing things without actually doing it. One of the reasons I won’t has been months. It’s frustrating how many people will just lie to you about processing things without actually doing it. One of the reasons I won’t be getting another Kia is because I’ve lost all faith and trust in the dealership. More
by na13
Employees Worked With
June 02, 2025
Great service! I was very happy with the purchasing process. I recommend it to anyone. I was very happy with the purchasing process. I recommend it to anyone. More
by SJPILEWSKI
June 02, 2025
Very friendly people, that went out of their way, to make my experience very great my experience very great More
by JTITOYAN
June 02, 2025
Eric was very professional and helpful with the service to my car. The online booking process was simple as well. to my car. The online booking process was simple as well. More
by PJ221
Employees Worked With
June 02, 2025
Russ Darrow Kia has always been easy to deal with. I appreciate how they explain everything and don't take forever to check everything over and do an oil change. I appreciate how they explain everything and don't take forever to check everything over and do an oil change. More
by PIEPS50
Employees Worked With
